Customer Care Coordinator

Persimmon plc.; North East, Stockton-on-Tees, Nottingham; On-site; GBP 22,000 - 32,000

Job description

From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential.

We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 10,000 homes a year. We have 29 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities.

We’re looking for people like you, and this could be your opportunity to start Building Your New Possible.

What is the role?

This is an exciting opportunity to join the Customer Care Team. This role typically reports to the Head of Customer Care.

The purpose of this role is to provide and perform general administration and secretarial support using own initiative and self-motivation where necessary.

This is a full time role Monday to Friday 9am to 5pm with an hour for lunch.

The role will include:

• ‘Triaging’ incoming telephone calls and distributing messages on behalf of team members who may be out of the office or away from their desk in a timely manner
• Assisting in secretarial duties, including data entry into COINS and the use of excel spreadsheets
• Booking of appointments with diary and calendar management
• Issuing correspondence and updates to sub-contractors
• Monitoring and responding to general emails and letters
• Various other administrative duties

What we need from you?

• Good written and verbal communication skills
• Previous experience within an office environment
• Computer literate with experience of a number of different packages including Microsoft Word, Excel, Power Point and Outlook
• Ability to be well organised, self-motivated with high attention to detail

What’s in it for you?

Salary and benefits package

• Competitive Salary (DOE)
• Pension
• Life Assurance
• Bonus

When you join us, the future is yours to explore. You can realise your full potential through industry-leading training and clearly signposted career paths. Persimmon is where hard graft and team spirit means real variety, satisfaction and rewards. A place where you can be at your best, and even go beyond what you thought you were capable of. If this sounds like the place for you, apply today and start Building Your New Possible.