Configuration & Asset Manager Managed Services · ·

risual Limited; Derby, Wakefield, Stafford, Wigan, Northampton; Hybrid; GBP 30,000 - 50,000

Job description

Become a change maker and join Node4.

Node4 has a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.

So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.

About the role

The Configuration & Asset Manager reports to the ITSM Systems & Integration Manager within the Managed Services department and works closely with various teams across the Node4 Group, including Sales, Pre-Sales, the Office of the CTO (OCTO), the Project Management Office (PMO), and Operations. Their primary responsibility is to ensure the smooth operation of the Configuration Management Database (CMDB) by managing the data and processes that support it, enabling informed decision-making across the organisation.

As the lead for process initiatives, the Configuration Manager oversees and maintains the integrity of the CMDB while actively contributing to its design, implementation, and ongoing management. They also provide key input to other ITIL processes that depend on CMDB data.

In addition, the Configuration & Asset Manager is responsible for managing Node4’s assets and the equipment used by managed services clients. This role demands strong organisational skills, keen attention to detail, numerical accuracy, and proficiency in using relevant systems for data input and management. The ability to work independently is essential for effectively handling asset management responsibilities.

What will you bring?

1. An extensive grounding in Configuration and Asset Management.
2. Experience supporting high growth.
3. Be an effective manager of your own time.
4. Enjoy working in a fast-paced and energetic environment.
5. Confidence to work and communicate with a variety of audiences in a professional manner.
6. Excellent time management skills and an ability to prioritise and multi-task.
7. Attention to detail and getting it right first time.
8. Ability to work proactively and to tight deadlines.
9. Good customer service skills and ability to proactively manage customer expectations.
10. ITIL foundation qualified (v3 or v4).

What can we offer you?

1. Hybrid Working
2. Private Medical Insurance or Company Paid Health Cash Plan
3. Employee Assistance Program
4. 25 days holidays plus your birthday off
5. Option to purchase additional holiday (up to 5 days)
6. Company Pension Scheme
7. Life Assurance x 4
8. A diverse workforce
9. Employee investment with Node4 training Academy
10. Family savings and shopping discounts through the Node4 benefits portal.
11. Discounted Gym Membership
12. Modern facilities with open and welcoming breakout areas
13. Company Social events
14. Never ending supply of hot and cold drinks, biscuits, sweets, and fruit.

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

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