Operations Planner (Nights)

Road Traffic Solutions Ltd; Scunthorpe; On-site; GBP 25,000 - 35,000

Job description

Company Description

Road Traffic Solutions isn't just aiming to be the fastest growing Traffic and Event Management business in the UK, we're aiming to do it with our people at the core of everything we do! From working on some of the UK's highest profile events alongside our fantastic customer base, to keeping the UK's critical infrastructure serviced and safe, we deliver quality service with no compromise.

Role Description

We require an Operations Planner to join our growing team in the Reactive Department. The role will require excellent interpersonal and organisational skills with a key ability in being able to work in a fast-paced environment. Candidates must be able to demonstrate exceptional time management and adaptability and always remain focused on the task at hand.

A key requirement of the role is the ability to work individually and as part of a team, to constantly meet deadlines. The successful applicant will need to show personal initiative to achieve these deadlines. In addition, you will also be required to communicate clearly and proactively with our customers. Successful applicants must be IT literate with knowledge in Microsoft Excel and Word. Full training will be provided for our inhouse bespoke system.

We are seeking applicants who can evidence their transferable skills and crucially are able to translate those skills to the specific requirements of this post.

Responsibilities

1. Inputting bookings onto our bespoke IT system (REPS).
2. Liaising with clients to ensure the smooth running of jobs.
3. Liaising with local authorities regarding permits.
4. Monitoring customer inboxes.
5. Ensure quality standards are met.
6. Collating information for reports.
7. Assisting with invoicing, referencing an excel sheet and our bespoke IT system.
8. Electronic filing of correspondence.
9. Liaising with suppliers to source agency staff.
10. Problem solving.
11. Dealing with queries from members of the public.

Skills

1. High level of IT proficiency, particularly with Microsoft Excel.
2. Good communication skills, with the ability to communicate effectively orally and in writing.
3. Ability to prioritise own work and to work accurately under pressure to meet deadlines.
4. A good eye for detail.
5. Must be flexible, with a “can do” attitude.

What we give you in return

1. Vitality Healthcare & Benefits scheme.
2. Death in service policy.
3. Holidays increasing to 33 with long service (standard is 28 x days inc bank holidays).
4. Long service awards.
5. A company culture focused on our team, with our Wellbeing Committee ensuring our people come first.
6. Training and development opportunities.

Hours of Work: Shift Work (12hr Nights, 18:00 to 06:00) - 4 nights on followed by 4 nights off (average 42hrs per week).