Back Office Administrator

Aviva; Eastleigh; On-site; GBP 23,000 - 24,000

Job description

Claims Administrator – Salary circa £23900

Are you looking for an administrative role, working with a great team of people, which offers variety and leaves you feeling fulfilled at the end of the day? If so, we’re looking for people like you!

A bit about the job:

The Claims Support Team plays a crucial role in supporting the claims assessment team.

You’ll be part of a small team whose responsibilities are varied. They’ll include updating BACs details, paying invoices, initiating claim reviews, logging complaints, keeping spreadsheets updated and enrolling claims on various computer systems.

Skills and experience we’re looking for:

1. Experience with any of the following would be an advantage: Administrative background, previous customer-facing role, or data inputting.
2. Ability to work both independently and as part of a team.
3. Ability to analyse information and interpret relevant points.
4. Good planning and organisational skills.
5. Adaptability, reliance, and desire for personal development.

What you’ll get for this role:

1. Starting salary circa £23900 (depending on location, skills, experience, and qualifications).
2. Bonus opportunity - 6% of annual salary. Actual amount depends on your performance and Aviva’s.
3. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
4. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
5. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
6. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
7. Brilliantly supportive policies including parental and carer’s leave.
8. Flexible benefits to suit you, including sustainability options such as cycle to work.
9. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
10. We take your wellbeing seriously with lots of support and tools.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to [e-mail]