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Night Receptionist

Exclusivepeople

Ware

On-site

GBP 28,000 - 35,000

7 days ago

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An established industry player is seeking a dedicated Night Receptionist to join their team at a luxurious hotel. In this role, you will oversee the hotel operations during the night, ensuring that guests receive exceptional service and that the property is secure. You will maintain high standards of cleanliness and service, attend to guest needs, and collaborate with team members to enhance the overall guest experience. This position offers the opportunity to work in a vibrant environment where your contributions will be valued and recognized. If you are passionate about hospitality and enjoy working in a dynamic setting, this role is perfect for you.

Experience in customer service and hospitality is preferred.
Ability to work night shifts and maintain high standards.

Maintain luxury standards of cleanliness and service at all times.
Attend to guests' needs, including arrivals and departures.
Ensure security and integrity of property and guests.

Customer Service

Teamwork

Attention to Detail

Security Awareness

Cleaning Machinery

Cleaning Chemicals

Fanhams Hall Hotel, Ware, Hertfordshire
Full Time
£28282
Closing Date: 25th April 2025

In a Nutshell

We are actively seeking a Night Receptionist at Fanhams Hall in Ware, Hertfordshire who will be responsible for the Hotel, the guests and the operation during the night period. You will be required to work 40 hours, 10.45pm - 7:15am.

Lots to do but lots of fun

As Night Receptionist you will be responsible for:

Maintaining our luxury standards of cleanliness and service at all times
Operating cleaning machinery in accordance with guidelines given
Working with cleaning chemicals in line with COSHH guidelines
Attend to guests needs and requirements, including arrivals and departures
Set up conference and banqueting rooms as required
Responsible for the security and integrity of property and guests whilst on duty, adhering to company policy and legislation
Regular patrols to check security and safety of property and guests
To work as part of a team and to constantly evaluate, train and improve the experience of our guests
Establish and maintain effective employee relations across departments
To ensure all opportunities to generate revenue for the hotel are maximised and there is a strong channel of communication between sales to ensure effective, efficient and wholly beneficial operations for both staff and guests alike

Take a look at the incredible range of benefits you can enjoy when you join the Exclusive team and how you can be rewarded and recognised for doing a fantastic job!

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