Night Receptionist

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PPHE Hotel Group
London
Be among the first applicants.
2 days ago
Job description

Salary: £13.04 plus incentive (10% of room upgrade, £1 per breakfast voucher and £2 per restaurant voucher)

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Night Receptionist, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

As a Night Receptionist, you will receive:

  • Salary: £13.04 per hour plus incentive
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
  • Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • 50% F&B discount at our restaurants and bars (for your whole party)
  • Two free meals per day - including days off if you wish to come in!
  • Access to 40% of your pay before payday through Wagestream!
  • Recommend a Friend scheme - £750
  • BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work Scheme & free local cycling lessons
  • Travel season ticket loans *
  • 24/7 access to our Employee Assistance Programme
  • Rotas published at least two weeks in advance (if applicable)
  • Departmental productivity and service incentive schemes *
  • Uniforms provided (if applicable) & free dry cleaning
  • Annual Staff parties and events

The ideal candidate for the Night Receptionist role will:

  • Have excellent interpersonal skills and the ability to connect with others
  • Manage requests promptly, helpfully, politely and with a caring attitude
  • Possess a good command of English and excellent communication skills
  • Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
  • Have previous experience in a customer-facing role or as a Receptionist/Night Receptionist in the hospitality sector
  • Be available to work on a 4 on/4 off shift pattern (12-hour shifts)
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