Training Implementation Specialist

Benjamin Moore & Co; Slough; On-site; GBP 100,000 - 125,000

Job description

Overview

Benjamin Moore is a leading North American decorative paint brand, famous for the exceptional beauty of its colours and for producing the finest quality paint products. The brand is the clear number 1 paint brand for Independent retailers, Interior Designers, and premium Professional Painters. It has established this position over the decades by offering beautiful colour palettes, industry-leading colour tools and services, and unrivalled product quality.

The Benjamin Moore brand was first launched in the UK in September 2015 by Shaw Paints Ltd. In 2020, Benjamin Moore acquired this business to become Benjamin Moore UK. The Founders and Directors of Shaw Paints Ltd have over 40 combined years of experience in the paint industry.

In the UK, Benjamin Moore is distributed through a growing network of Independent retailers and company-owned high-street showrooms, as well as via our online store and direct-to-site deliveries.

Join us and be part of a brand that inspires creativity, innovation, and passion in support of locally owned stores around the world.

To find out more about Benjamin Moore, visit our website.

Summary

The Training Implementation Specialist is a dedicated position based in the United Kingdom. The Training Implementation Specialist will be responsible for facilitating training and development efforts to drive continuous, sustainable learning for Benjamin Moore's sales force, stockists, and contractors in the UK and EU. This role works with key stakeholders to develop critical skills and knowledge for continued business success. We are committed to the development of this professional and as a business contributor who can deliver high-quality results.

Responsibilities

• Business Planning
• Collaborate with the sales team and BMUK leaders to plan, build, and implement customized training programs for target stockists and end-user customers.
• Work with the sales teams and internal stakeholders to determine cohesive new account training needs.
• Partner with UK leadership to review employee growth plans and provide recommendations for employee learning and development.
• Help enable sales reps through train-the-trainer activities so reps can deliver and reinforce training and development for stockists and end-users.
• Maintain regular communication with sales leadership to ensure alignment on plan(s) and execution.
• Training Facilitation
• Facilitate learning and development programs for Benjamin Moore sales representatives, stockists, and end-users in subjects including selling skills, customer service, product knowledge, product application, and retail best practices.
• Monitor outcomes and effectiveness of training business plans and contributing activities.
• Training Content and Tools
• Work collaboratively with the US-based transformation and development team to leverage existing content and training tools.
• Build and/or tailor training programs in partnership with the US T&D team that meet customer needs.
• Work as part of cross-functional teams to explore organizational change and growth programs, i.e., new product releases.
• Utilize available systems and technology to facilitate improved reporting and communication with internal customers.

Qualifications

Required Skills and Desired Knowledge:

• Minimum of 5 years' work experience in Sales or Training.
• BA/BS college degree preferred, or equivalent industry business experience.
• English language proficiency; bilingual is preferred.
• Demonstrate strong facilitation and training delivery skills in various formats.
• Demonstrate ability to learn and deliver technical content.
• Excellent oral, written communication, and group presentation skills.
• Ability to organize and develop live and virtual training.
• Ability to conduct training needs assessments.
• Consultative, planning, and organizational skills.
• Passion for continuous learning.
• Strong analytical skills to identify and troubleshoot user issues during training.
• Ability to adjust training strategies based on user feedback and changing project requirements.
• Demonstrated flexibility for changing priorities while demonstrating a sense of urgency.
• Excellent PC (MS Office, PowerPoint, etc.) and presentation skills.
• Ability to travel 50% (3 to 4 days a week).
• Ability to work evenings and weekends when necessary.
• Conduct the physical setup and execution of paint demonstrations.