Medical Secretary

Railway Medical Group; Blyth; On-site; GBP 20,000 - 30,000

Job description

Job Summary

Provide effective high-quality secretarial support to the GPs and Managing Partner.

Main Responsibilities:

• Managing the practice generic mailbox, including:
• Invoices
• Answering general queries
• Patient clinic letters and scanning urgent clinic letters to GP

Job Responsibilities:

• Accurate typing/audio typing/electronic transmission of:
• Medical records
• Referral letters
• Medical reports
• General correspondence to patients, solicitors, other health services providers, and contractors
• GP Tasks
• Photocopying
• Death Certificates
• Fit notes
• GOS 18s (Optician's letters)
• Chasing hospital appointments / clinic letters
• Document management worklist
• Managing the practice generic mailbox, including:
• Invoices
• Managing correspondence (e.g., NHS 111 / discharge summaries)
• Answering general queries
• Managing safeguarding/prescription queries
• Monitoring urgent radiology emails and liaising with GP

Requests for Patient Printouts:

• Management and monitoring of E-Referrals worklists
• Liaising with patients and other health care associated bodies
• Dealing with requests for medical reports and medical records from insurance companies and government bodies
• Accurate and appropriate use of NHS systems and IT systems to maintain good data quality
• Assisting in the development of systems, including referral protocols and NHS coding
• Managing BACS payments, cheques, and petty cash related to insurance reports

Person Specification:
Qualifications Essential:

• Educated to GCSE level in Maths and English or equivalent.
• Typing/word processing skills to RSA III or equivalent including audio typing.
• Excellent communication and interpersonal skills.
• Ability to prioritise and use own initiative.
• At least 6 months experience of dealing with the public and working in an office environment.
• Excellent Microsoft Word and Excel skills.
• Team worker.

Desirable:

• Experience in use of practice IT systems (EMIS).
• Experience in a GP Practice or secretarial position.
• Knowledge of NHS procedures and medical terminology.

Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure will be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer Details:

• Employer Name: Railway Medical Group
• Address: Gatacre Street, Blyth, Northumberland, NE24 1HD
• Website: railwaymedicalgroup.co.uk