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Senior Administrator- Medical Secretary

Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV)

Northallerton

On-site

GBP 26,000 - 30,000

9 days ago

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Job summary

An established industry player is seeking a self-motivated individual to join their multi-disciplinary CAMHS Service. This role involves providing essential medical secretarial support to a team of Consultant Psychiatrists and other healthcare professionals. The successful candidate will thrive in a collaborative environment, utilizing excellent IT and organizational skills to enhance service delivery. This position offers the chance to contribute to the well-being of children and young people while working alongside a dedicated team committed to continuous improvement. If you are passionate about making a difference in mental health services, this opportunity is perfect for you.

Qualifications

  • Experience in administrative roles with digital audio typing and diary management.
  • Ability to work under pressure, prioritize tasks, and maintain confidentiality.

Responsibilities

  • Provide full Medical Secretarial Service to Consultant Psychiatrists and Admin Team.
  • Support and maintain standard systems and processes across the service.

Skills

IT Skills

Organizational Skills

Interpersonal Skills

Negotiating Skills

Problem Solving

Education

BTEC Diploma/Level 3 Diploma in Leadership and Management

IT Qualification (ECDL, RSA, NVQ)

Key skills in literacy and numeracy Level 2

Tools

Microsoft Office

Digital Dictation Software

Job description

Job Summary

We are looking for a self-motivated and experienced individual who would welcome the opportunity to work within a multi-disciplinary CAMHS Service. The teams provide specialist health services to Children and Young People. This provides benefits such as cross team working with children and young people within Hambleton and Richmondshire, professional peer support and sharing of good practice.

The primary role is to provide a full Medical Secretarial Service to the team's Consultant Psychiatrists including SAS doctor and junior medical, psychology colleagues and nursing colleagues. In addition to providing senior administration duties to the members of the Admin Team, whilst working together to maintain standard systems and processes across the service.

This is an exciting opportunity to work within this very proactive friendly team by working collaboratively and contributing to the Multi-Disciplinary Team to support continual improvement and developments.

Main duties of the job

You will be required to support and maintain standard systems and processes set out by the Trust and locally. The successful candidate will need to have very good IT and organisational skills. The ability to prioritise workload, work under pressure to meet deadlines and demonstrate a flexible, motivated attitude to work will also be essential. Very good interpersonal and communication skills at all levels are required.

About Us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention to crisis and specialist care -- our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need to lead their best possible life.

Date posted

17 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

346-NYC-097-24-D

Job locations

North Moor House

North Moor Road

Northallerton

DL6 2FG

Job Description

Responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification

Qualifications Essential
  • BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale.
  • IT Qualification (i.e. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience.
  • Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9)

Experience Essential
  • Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information.
  • Participation in service and quality improvement initiatives.
  • Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service.

Knowledge Essential
  • Accurately transcribe data from a variety of sources, including digital dictation software.
  • Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines.
  • A sound understanding of quality improvement initiatives.
  • Organising and completing demands and workloads meeting deadlines using delegation where necessary.
  • Problem solving for an area of work or developing alternative or additional procedures.

Skills Essential
  • Negotiating and influencing skills.
  • Accurately transcribe data from a variety of sources, including digital dictation software.
  • Flexible approach to working with the ability to use own initiative within role, using discretion when making decisions.
  • Ability to work autonomously and proactively and be accessible to team to support workload.
  • Human resources policies and procedures.
  • To be able to critically analyse, appraise and problem solve.
  • Maintain concentration and attention to detail whilst also dealing effectively with interruptions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

North Moor House

North Moor Road

Northallerton

DL6 2FG

Employer's website

https://www.tewv.nhs.uk/
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