Housekeeping Supervisor

Sandman Hotel Group; Glasgow; On-site; GBP 25,000 - 35,000

Job description

Join our team and enjoy the many benefits of working for Sandman Hotel Group, a privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The Housekeeping Supervisor will be responsible for the supervision of a busy housekeeping department, leading by example and setting high standards to ensure the service is operated safely, hygienically and to contractual specifications.

Expectations

• Provide leadership, training, support and motivation to the housekeeping team and ensure we maintain high standards of excellence.
• Provide support to the Head Housekeeper and deputise in their absence.
• Effective daily utilisation of the computer system.
• Support the Head Housekeeper with housekeeping compliance and achieving standards via regular communication to the GM where expenditure and support is required.
• Compliance with HR procedures i.e. work permits & ID etc. Key security, guest security and lost property procedures.
• Support the Head Housekeeper with room attendant productivity, supervisory hours and weekly budget control.
• Assist with the development of a proactive relationship with the Front of House team and ensuring all rooms are cleaned in conjunction with guests' check-in/departures.
• Management of company procedures i.e. room audits, job of the day, periodical cleaning tasks etc. Housekeeping office presentation.
• Manage the Housekeeping department and oversee the team of full and part-time housekeepers including management of daily sales sheets and staff time sheets and all aspects of staff planning and welfare.
• Maintain consistently high standards of cleanliness and ensure staff are all polite, courteous and look after guests' needs.
• Manage the stock control of all cleaning products, chemicals and laundry.
• In the absence of the Head Housekeeper, attend and proactively participate in communication meetings (i.e. morning brief, op's and monthly HOD meetings etc.).

Experience

• A welcoming, friendly and outgoing manner and have the ability to develop and motivate your team.
• Worked within a supervisory capacity in the hospitality industry or a similar customer service sector.
• Excellent people management skills and will have an understanding of rotas and schedules.
• A high level of attention to detail and demonstrate high levels of quality.
• A hands-on approach needed - to support the front-line team and potentially clean rooms.
• Flexible working hours, including weekends.
• Self-starter qualities, be ambitious, passionate with excellent leadership qualities.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with the Sandman Group UK & Ireland has a positive influence on your life outside of work.

Benefits:

• 28 days holiday per annum with enhanced holidays rising with service.
• Flexible schedule.
• Pension.
• Rewards and recognition.
• Growth opportunities.
• Dedicated Training Programme.
• EAP support and counselling.
• Employee & Immediate Family Assistance Programme.
• Supplier and local business discounts.
• Friends and Family Hotel Rates.
• Up to 40% off Food discounts.
• Complimentary nights stays to use in the UK, Ireland or North America.
• Refer a friend incentive to influence your earning potential.

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in the UK to apply.

**Applications will not be accepted via email or in person.**

**We thank all applicants for their interest in career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**