Data Analyst

NATO; Greater London; On-site; GBP 80,000 - 100,000

Job description

OPEN TO NATIONALS OF NATO MEMBER STATES ONLY

Post Number: OMC UXEX 0050
Job Title: Data Analyst
NATO Grade: A2/G15
NATO Body: Headquarters Allied Maritime Command
Location: Northwood, Middlesex, UK
SECURITY CLEARANCE: NATO SECRET
Basic Monthly Salary: £5,937.79 (tax free)
Closing date: Sunday 27 April 2025

1. Post Context/Post Summary

Allied Maritime Command is the Maritime Theatre Component Commander delivering 360 degree maritime focused awareness and connectivity while planning and commanding the full range of maritime operations. The Communications Division provides the Commander with advice and functionality across the full range of Information Operations. The Information Environment Assessment Branch analyses the Information Environment domain, to obtain a comprehensive understanding of how they interact in the engagement space. The Information Environment Analysis Analyst/Data Analyst will work with MARCOM communicators and with the military chain of command to exploit data mining tools to create analytical products that include audience segmentation and assessments to support strategic planning. He/she will apply descriptive, diagnostic, predictive and prescriptive analytics, collaborating with a wide team of NATO stakeholders as they adopt advanced analytics insights.

2. Principal Duties

The incumbent's duties are:

1. In coordination with the other Communication Division Branches, N2, NIFC, JFCs, SHAPE, NATO HQ and associated elements across the NCS, conduct appropriate analysis, modelling and simulation of the Information Environment (IE) and selected audiences through a system of systems approach in order to generate clear, holistic and actionable products for staff and decision makers.
2. Identify and monitor relevant media outlets across all domains and conduct appropriate analysis and reporting (traditional and digital media, specifically social media). To include media trend analysis and reporting. To report on media themes/story lines that are linked to, or may impact on, NATO and its activities.
3. Identify specific narratives and their role in the IE, specifically in regard to NATO activities and issues of concern; to include audiences that are of interest to NATO.
4. Identify key media stakeholders (operators, owners, financers) and their perception of NATO and its activities.
5. Assess and report on the effectiveness of NATO communications.
6. Assess and report on the effectiveness of other actors’ information efforts, particularly disinformation or propaganda campaigns, on NATO operations and activities.
7. Analyse the information environment and provide Information Environment Assessment (IEA) reports.
8. Provide strategic level briefs on designated aspects of the Information Environment when required.
9. Exploit data mining tools to create analytical products that include audience segmentation and assessments to support strategic planning.
10. Apply descriptive, diagnostic, predictive and prescriptive analytics.
11. Provide support to NATO's comprehensive approach to crisis management operations.
12. Perform other duties as assigned by Branch Head IEA.
13. Supports the Data-Analysis Function into Communication Division.
14. Supports the development of future Data Analysis Tools for the Information Environment Assessment (IEA) Capability.
15. Collects, processes and cleans data, including from data aggregation tools, to generate actionable strategic communications insights.
16. Uses quantitative and qualitative data to identify specific narratives and their role in the Information Environment (IE), specifically in regard to NATO activities and issues of concern; to include audiences that are of interest to NATO.
17. Analyses and report on the effectiveness of other actors’ information activities, particularly disinformation or propaganda campaigns, on NATO operations and activities.
18. Uses historical data points to gauge the success of previous Hostile Information Activities, identify Tactics, Techniques and Procedures (TTPs) and forecast their potential use in future hostile communications.
19. Provides real time data insights to allow NATO communicators the ability to capitalise on NATO’s own communications and mitigate the impact of hostile communications in the IE.
20. Supports broader Information Environment Assessment (IEA) capability development by advising on data integration into existing analysis processes.
21. Undertakes additional duties and assumes other responsibilities as directed by the Chain Of Command.
22. Submits observations in his/her area of expertise and contributes to the Lessons Learned process.

3. Special Requirements and Additional Duties

The employee may be required to perform a similar range of duties elsewhere within the organisation at the same grade without there being any change to the contract. The employee may be required:

• to undertake TDY assignments both within and without NATO’s boundaries and be willing to work unsocial hours;
• to support Combat Readiness Evaluation (CREVAL);
• to support NATO School or other courses as a briefer or instructor;
• to deploy in support of NATO Exercises;
• to deploy in support of a core element for MTCC/MCC.

The work is normally performed in a normal NATO office working environment / secure office environment with artificial light and air (e.g. Bunker). Normal Working Conditions apply. The risk of injury is categorised as no risk / risk might increase when deployed.

4. Essential Qualifications

a. Professional/Experience

(1) Data modelling and design

The development of models to represent and communicate data requirements and to enable organisations to understand their data assets and the relationships between real-world entities. The investigation, analysis and scoping of data requirements to support the development of software systems, data integration and data retrieval activities. The iteration, review and maintenance of data requirements and data models.

Skill Level (Ensure/Advise)

Sets standards for data modelling and design tools and techniques, advises on their application, and ensures compliance. Manages the investigation of corporate data requirements, and co-ordinates the application of data analysis, design and modelling techniques, based upon a detailed understanding of the corporate information requirements, in order to establish, modify or maintain data structures and their associated components (entity descriptions, relationship descriptions, attribute definitions). Manages the iteration, review and maintenance of data requirements and data models.

Experience

At least 2 years of post-related experience in:

• Qualitative and quantitative data collection;
• Using social media analysis tools to generate actionable insights, including query scripting in unfamiliar languages;
• Collecting and analysing polling and other statistical data for strategic insights on population perceptions/sentiment;
• Relevant AI tools and their limitations and uses in media analytics;

Proficient experience with Microsoft Office applications and comprehensive knowledge of a data science programming language – preferably SQL and/or Python.

b. Education/Training

University Degree and 2 years function related experience, or Higher Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with 4 years post related experience. The additional job specific qualifications and experience is described under Professional/Experience paragraph (4/a). In case of ambiguity, the required job specific experience have priority over the standard education and training levels and experience described here.

• NATO Communications & Information Activities (Comm&IA) Planner Course (STC-ST-36954) provided by NATO School Oberammergau (NSO).

• NATO Stratcom Foundation Course (STC-ST-26885) provided by NATO School Oberammergau (NSO).

c. Language

English - SLP 3333 - (Listening, Speaking, Reading and Writing)

NOTE: The work, both oral and written in this post and in this Headquarters as a whole, is conducted mainly in English.

d. NATO Occupational Codes

50631B - Data modelling and design

5. Desirable Qualifications

a. Professional Experience

Understanding of NATO communications objectives and themes;

• Demonstrated knowledge of information confrontation and disinformation, as well as knowledge of common communications strategies of relevant nations.
• Demonstrate understanding of data privacy restrictions from all major social media companies and their impact on media monitoring.
• Previous experience in committing and leading teamwork and information sharing.

b. Education/Training

• NATO Tactical PSYOPS Planner (STC-PO-32147) provided by Italian 28th Regiment ‘PAVIA’.

c. Language

None specified.

6. Attributes/Competencies

• Personal Attributes: Employee requires understanding and developing budgets, resource proposals and informing program of work. Managerial skills are required for program/project management and resource management programs.

• Professional Contacts: Post requires regular professional contacts within and outside the HQ and the organization. The incumbent solicits and provides information as well as advice. The job involves working with contacts within NCS and NFS Commands, as well as civilian organization/stakeholders, and requires high level of maturity, understanding of sensitivities within an international environment and diplomatic tact when dealing with others.

• Contribution To Objectives: The post provides information, assurance and analysis and contributes directly to the planning, initiations and development of wide range of products submitted by HQ. Provide direct feed into both the delivery and assessment of all StratCom messaging objectives.

This post reports to:

OMC UXEX 0030 Data Analyst OF-3

This post does not deputise anybody.