Account Director

GBG; Chester; On-site; GBP 100,000 - 125,000

Job description

About GBG

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most.

Every second, our global data, agile technology, and expert teams power over 20,000 of the world's best-known organisations to reach and trust their customers.

Why you should be @ GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location. In the race to serve global customers, we exist to help every business in the world reach every customer in the world.

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against identity fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

About the team

The Identity division delivers the largest contribution of revenue to GBG and has a team of talented individuals who continually look to exceed client expectations through expert advice and industry best practice. The right individual will work to develop and expand the relationships within a set portfolio of our clients.

The Role

Working closely with the Sales Director of Customer Success, the role is to ensure the generation and significant growth of sales revenue from a portfolio of our largest Identity EMEA clients along with the opportunity to close new business revenue streams.

What you will do

• Deliver an exceptional experience for GBG clients by helping them with business challenges/problems and new requirements.
• Articulate the value and business benefits of the complete range of GBG products and services.
• Lead our largest Identity EMEA accounts/opportunities and provide direction and sales engagement support.
• Engage with clients at both strategic and operational levels and be the lead for all client engagements.
• Work closely with all GBG internal stakeholders to ensure client and sector challenges are built into our product roadmap.
• Work with the legal department to finalise contracts and participate in customer negotiations.
• Be instrumental in devising and implementing the strategy for meeting and exceeding sales performance targets.
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Grow GBG's overall revenue and margin.

To enable you to be successful, we are looking for an exceptional candidate...

• To develop and sustain a viable business plan and pipeline to support commercial objectives, including the identification of opportunities, qualification, sale and closure.
• Strategic sales experience, demonstrating double-digit growth through a consultative sales approach.
• To manage all aspects of the relationship between GBG and its clients at C Level, commercial level and technical level, using the most appropriate resources.
• To deliver specific value propositions to customers through consultatively understanding all client requirements, challenges and problems.
• To update pipeline, forecasts and activity information for management reporting.
• To advise on, and support the delivery of, a tactical marketing plan into nominated industry sector(s).
• With an excellent understanding and relevant experience of the Financial Services, Online Gambling and Identity marketplace.
• Proven experience of managing relationships across large corporate organisations to grow and develop revenue streams.

With the following behaviours...

• Positivity, high energy, drive and hunger to exceed expectations, demonstrated through current levels of over-performance.
• Ability to understand and present complex solutions into a simple, value proposition.
• Excellent verbal, written and presentation skills.
• Can work and contribute as part of a dynamic group/team.
• Solid commercial awareness and business acumen.
• Initiative and ability to overcome obstacles and present solutions.

To find out more

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in the provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat with the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [e-mail] and we’ll be in touch. You can also check out our career site here.

Why not apply and make life@GBG work for you?