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Luggage Porter
myGwork - LGBTQ+ Business Community
London
On-site
GBP 20,000 - 30,000
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Job summary
Ein etabliertes Hotel in London sucht einen Luggage Porter, der Gästen einen herzlichen Empfang bietet und ihnen bei ihrem Gepäck hilft. In dieser Rolle sind Sie das Gesicht des Hotels und sorgen dafür, dass jeder Gast einen unvergesslichen Aufenthalt hat. Mit der Möglichkeit, in einem luxuriösen Umfeld zu arbeiten, genießen Sie zahlreiche Vorteile, darunter kostenlose Hotelübernachtungen und Rabatte auf Speisen und Getränke. Wenn Sie eine Leidenschaft für Kundenservice haben und in einer dynamischen Umgebung arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.
Benefits
12 kostenlose Übernachtungen pro Jahr in Hyatt Hotels weltweit
Rabatt auf Hotelaufenthalte für Familie und Freunde
Kostenlose Reinigung der Businesskleidung
Zugang zu Headspace-Mitgliedschaft
50% Rabatt auf Speisen und Getränke
Möglichkeiten zur kontinuierlichen Weiterbildung
Qualifications
- Bevorzugte Erfahrung in einer ähnlichen Rolle im Luxussegment.
- Exzellente Kundenservicefähigkeiten und professionelle Handhabung.
Responsibilities
- Begrüßen Sie die Gäste freundlich und hilfsbereit bei ihrer Ankunft.
- Transportieren Sie das Gepäck der Gäste zu den Zimmern und zur Rezeption.
Skills
Kundenservice
Aufmerksamkeit für Details
Multitasking-Fähigkeiten
Job description
About Park Hyatt London River Thames
Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.
Duties and responsibilities related to the Luggage Porter
- Warmly welcome guests upon arrival, offering a friendly and hospitable greeting.
- Transport guests' luggage from the point of arrival (e.g., car, taxi) to the front desk, and subsequently to their rooms. Assist with luggage during check-out and departure as well.
- Escort guests to their rooms, explaining the room features and hotel amenities as necessary.
- Safely store and retrieve luggage as needed, ensuring proper tagging and documentation for easy identification.
- Communicate effectively with front desk staff to ensure a smooth check-in and check-out process for guests.
About you
Previous experience in a similar role within the luxury segment is preferred. Excellent customer service skills, attentiveness, and the ability to handle a variety of tasks efficiently and professionally.
Benefits of the Luggage Porter role include
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Business attire laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
Next Steps: Apply today for this Luggage Porter role and start your journey with Hyatt Hotels!
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