Patient Advisor

Optical Express; Greater London; On-site; GBP 27,000 - 32,000

Job description

This range is provided by Optical Express. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Location: South London (travel between Kingston, Chiswick, Clapham, Weybridge)

Salary - £27,000 plus Bonus

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

• Basic salary of £27,000 plus excellent bonus potential
• State of the art, modern working environments
• 29 days annual leave
• Free Laser Eye Surgery and Intraocular Lens Surgery
• Free eye tests
• Discounted prescription eye wear and sunglasses
• Generous Optical Express friends and family discount scheme
• Ongoing training and development opportunities

It’s our Receptionist/Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:

• Building relationships with patients and ensuring regular communication prior to and following their treatment
• Assisting in patient consultations
• Scanning patients eyes using state of the art equipment as part of a full health check
• Assisting patients to complete health questionnaires
• Introducing patients to their optometrist
• Scheduling treatment dates
• Discussing finance options
• Accurately maintaining patient records

Are you our ideal candidate? The answer is yes if you:

• Have a passion for providing world-class customer service
• Possess strong organisational skills
• Can communicate clearly and articulately with a diverse range of people
• Are motivated and driven to succeed

If you believe you have the right skills and attributes for this role, we would love to hear from you.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care