Human Resources Manager

Refinery Marketing Communications; Manchester; On-site; GBP 60,000 - 80,000

Job description

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We are an employee-owned creative marketing agency with a wonderful bunch of people, all with big ambitions. From beer pong to book club, we appreciate the importance of balance. Working alongside a supportive, collaborative team - you will be intrinsic to our growth, with the opportunity to shape the HR function and contribute to strategic decision-making.

Role Overview:

We are seeking a compassionate, approachable, and skilled HR Manager to manage all aspects of the employee lifecycle, with the support of a highly competent Office Manager. The role involves providing strategic and operational HR support to all employees and line management responsibility.

This position requires a hands-on individual who is naturally adept at nurturing positive relationships with employees, ensuring they feel supported and valued. The ideal candidate will have an established background in HR management, ideally within a marketing industry sector.

Working Hours: 3 days per week, 22.5 hours (Tuesday-Thursday) Office based, Ardwick.

Start Date: Immediate

Key Responsibilities:

Employee Lifecycle Management:

• Manage talent acquisition, including job postings, interviews, and selection processes.
• Work with the Office Manager to deliver the onboarding process ensuring a positive integration experience.
• Support employee development through performance management, training, and career progression.
• Oversee employee engagement initiatives to maintain a positive and productive workplace culture.
• Manage off-boarding processes, including exit interviews and ensuring a smooth transition.

HR Operations:

• Maintain and update HR policies, ensuring compliance with employment laws and best practices.
• Manage employee relations issues, including conflict resolution and disciplinary processes.
• Oversee payroll and benefits administration in collaboration with finance.
• Ensure accurate HR record-keeping and reporting, maintaining confidentiality and data integrity.

Strategic HR Leadership:

• Work closely with senior leadership to develop and implement HR strategies that support business objectives.
• Drive diversity, equity, and inclusion initiatives to foster a supportive workplace culture.
• Provide strategic guidance on workforce planning and succession.

Line Management:

• Provide leadership and guidance to the Office Manager, supporting their development and day-to-day responsibilities.
• Conduct regular one-to-one meetings, set objectives, and review performance.

Qualifications and Experience:

Education/Certification:

• CIPD Level 5 or equivalent HR qualification (or working towards).
• A relevant degree or HR-related certifications would be an advantage.

Core Competencies/Experience:

• Proven experience as an HR Manager, Senior HR Advisor, HR Business Partner or similar HR role, ideally within a creative or marketing environment.
• Demonstrable knowledge of employment legislation and HR best practices in the UK.
• Experience managing the full employee lifecycle, including recruitment, development, and off-boarding.
• Excellent communication and interpersonal skills - the ability to communicate empathetically, influence and build strong working relationships with employees at all levels.
• Experience in resolving employee relations issues with a calm, fair, and thoughtful approach.
• Experience working in a fast-paced, dynamic environment.
• Ability to manage multiple tasks and projects simultaneously, with strong attention to detail.
• High level of confidentiality and professionalism.
• Strong organisational and time management skills with the ability to remain calm and positive, even under pressure.
• Experience in line management and supporting team development through wellbeing or engagement initiatives.

Personal Attributes:

• Empathy and Compassion: Ability to listen and respond with empathy to employees’ concerns, making them feel understood and supported.
• Friendly and Approachable: A warm and welcoming demeanour that encourages employees to reach out for advice and support, fostering a safe and supportive work environment.
• Confidentiality: The ability to manage confidential information responsibly and adhere to ethical guidelines and practices at all times, handling delicate situations with care and discretion.
• Problem-Solving and Conflict Resolution: Ability to resolve conflicts calmly, thoughtfully, and fairly, with a focus on finding mutually beneficial solutions.
• Proactive and Adaptable: Able to anticipate both business and employee needs and act on them, with a flexible approach to managing the evolving needs of the organisation.

What We Offer:

Core:

• 25 days holiday plus all UK public holidays (prorated accordingly).
• Non-deductible leave for; Extended Christmas shut down, compassionate leave & medical appointments.
• Hybrid working - Monday and Friday at home for full-time staff.
• Free on-site parking in central Manchester.

Social:

• Weekly fruit delivery.
• Culture club events from meditation sessions, bake-offs to charity days, there are plenty of social events to get involved with.
• Two corporate events per year.

Additional:

• Employee assistance programme.
• Enhanced maternity & paternity leave.

How to Apply:

You can either apply directly through LinkedIn or Indeed with your CV and a cover letter outlining your relevant experience and why you are the great candidate for this role or, email us at [e-mail].

Seniority level: Mid-Senior level

Employment type: Part-time

Job function: Human Resources

Industries: Advertising Services