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Data Administrator

Hays

United Kingdom

On-site

GBP 29,000 - 35,000

2 days ago
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Job summary

An established industry player is seeking a dedicated Data Administrator for a 6-month fixed-term contract. This role is pivotal in ensuring accurate data entry and processing customer applications within a market-leading electricity supplier. You will thrive in a dynamic environment, where your skills in communication and teamwork will shine. With a focus on regulatory compliance and performance monitoring, this position offers a chance to grow within a progressive company. If you are passionate about delivering exceptional customer service and have a keen eye for detail, this opportunity is perfect for you.

Qualifications

  • Minimum 12 months experience in precise data entry required.
  • Excellent written and verbal communication skills are essential.

Responsibilities

  • Focus on registration of connections and processing customer applications.
  • Monitor shared mailboxes and respond to customer queries promptly.

Skills

Data Entry

Customer Service

Communication Skills

Teamwork

Education

GCSEs (A-C or 4-9) in Maths, English Language, and Science

NVQ Customer Service Level 3

Tools

SAP

Job description

DATA ADMINISTRATOR 6 MONTH FTC

Location: Preston Office Based
Salary: £29,500 DOE

Your new company
You will be working for a market leading electricity supplier based across the North West.

Your new role
The role will focus on the registration of connections, projects, processing of customer application forms, monitoring of shared mailboxes, responding to customer queries within an allocated time, and various data entry tasks.
You will also support the enquiries phone line as required.

  • This role will be primarily precise data entry focused, so a minimum of 12 months experience is required.
  • Complying with processes and GSoP requirements.
  • Processing application forms.
  • Monitor performance to ensure regulatory compliance.
  • Delivery of key milestones and deadlines.
  • Assess the technical requirements for each application and provide the appropriate solution.

What you'll need to succeed
To succeed, you will be confident with accurate data inputting. In addition to this, you will be required to:

  • Hold GCSE level qualifications grades A-C or levels 4-9, including Maths, English Language, and Science.
  • Hold an NVQ Customer Service level 3 qualification or equivalent (desirable).
  • Have proven experience working in a customer service environment.
  • Have knowledge of SAP (desirable).
  • Be an excellent written and verbal communicator together with excellent interpersonal skills.
  • Have the proven ability to work as part of a team.

What you'll get in return
In return, you will be working on a temporary to permanent contract, gaining experience from a large, progressive company. You will be based in the centre of Preston, 5 days per week (Monday-Friday), working either 8am-4pm or 9am-5pm. You will be paid a premium rate of £16.53 per hour, paid weekly, every Friday.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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