Junior Database Administrator

Full details of the job.

Vacancy Name: Junior Database Administrator

Employment Type: Permanent

Location: UK - Remote

Brief Description:

Are you looking for a new challenge to work with SQL Server and Postgres on private and public cloud environments including AWS and Azure? Are you excited by the tech space and want to join an innovative, market-leading organization? Do you want to work for a fast-paced global company? If the answer to these questions is yes, then we want to hear from you!

Summary

We are looking for a graduate with aspirations of becoming a DBA or has already started work as a Junior DBA with knowledge and experience in database technologies specifically SQL Server and Postgres. The candidate will support and maintain database environments while playing a key role in technical support and troubleshooting.

About Smart Communications

Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering companies to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently.

Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific. Smart Communications’ Conversation Cloud platform includes the enterprise-scale customer communications management (CCM) power of SmartCOMM TM, forms transformation capabilities made possible by SmartIQ TM and the trade documentation expertise of SmartDX TM. In 2021, the company acquired Assentis, a leading European software solutions provider specializing in customer communications management (CCM) with a focus on the financial services industry. To learn more, visit smartcommunications.com.

Who are you?

• You are passionate about data and databases and you have a desire to develop in a technically challenging role.
• You will be working in a supportive team in a collaborative environment with experienced DBA's looking after the MS SQL Server and PostgreSQL Database services underpinning our SAAS application.
• You will work on a wide variety of database technologies through support and project work offering lots of opportunities to develop your skills and experience, including VMWare, Amazon EC2 Public Cloud, Azure public Cloud.
• You will work on supporting other database services used throughout the business, such as Aurora, MariaDB and even some Oracle and DB2.

The responsibilities of the role include:

• Maintain the high availability and disaster recovery (HADR) systems including performing failover and failback.
• Ensure backups and recoverability of databases.
• Production monitoring of performance, capacity and scalability including raising archiving requirements.
• Patching and version upgrades.
• Project work such as disaster recovery site upgrades and database migrations.
• Maintain the integrity and performance of the various environments through maintenance routines.
• Provide on-call DBA support on a rota.

What we’re looking for:

Must have skills/experience:

• Knowledge and/or experience with SQL Server and PostgreSQL in an IT support setting.
• An understanding of Windows Server administration including Windows clustering.
• Knowledge and/or experience with database backup strategies, security practices and troubleshooting.
• Familiarity with scripting and automation tools for database management (PowerShell or Python).
• Strong problem-solving skills.
• Strong analytical skills.
• Highly organised with the ability to prioritise.
• Process orientated.
• Excellent communication skills, written and verbal.

Advantageous skills/experience:

• SQL Server and PostgreSQL certifications.
• Knowledge and/or experience working on AWS, Azure database technologies.
• Knowledge and/or experience working on VMware.
• ITIL or other industry certifications.

We look for the following SMART values in everyone we hire at Smart Communications:

• Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
• Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
• Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way.
• Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
• Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together!

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive.

In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days’ holiday allowance plus an additional day off for your birthday!

Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit.

This role is remote with occasional work from the office required.

So, if we interest you, please let us know by applying for this position and tell us all about yourself.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.

To learn more about Smart Communications visit:

https://www.smartcommunications.com/