Customer Data Administrator

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Customer Data Administrator, Haywards Heath

Client:

Location:

Haywards Heath, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

c8d158545cae

Job Views:

14

Posted:

14.03.2025

Expiry Date:

28.04.2025

Job Description:

Customer Data Administrator

The Role

A rare opportunity has arisen for a Customer Service Administrator to join our wonderful client. Our client provides data management services to the insurance sector. Working as part of a small team, you will be looking after customer enquiries by investigating and updating data.

Duties will include:

• Taking enquiries from clients by email (and occasionally by phone) and working to resolve their enquiry.
• Actioning client requests which could include:
• Updating detailed information.
• Utilising large spreadsheets.
• Uploading accurate information into a central database.
• Resolving data errors and queries before re-uploading information.
• Following compliant processes to see the client request through to resolution.

Requirements

To be successful in the role of Customer Data Administrator, you will be a positive and proactive team player. Some exposure to the Motor Insurance sector could be useful, but not necessary for those with the right attitude. You will enjoy solving problems for clients, have excellent attention to detail to manage large volumes of data, and be comfortable using Excel. The team you will be joining are warm, personable and hardworking, and they would like someone to fit into this dynamic. This role could suit someone who has worked as a helpdesk adviser, data administrator or customer service representative.

Company Information

Our client has an inviting, friendly small team (where there is also sometimes a dog or two!) and strives to really look after their staff. They have modern offices situated 10 minutes walk from Haywards Heath Station. They offer a progressive approach to salary reviews and the opportunity to increase holiday allowance with length of service. Our client has a very low turnover of staff due to their desire to really look after their team.

Package

Mon - Fri 9am - 5pm, option to work a condensed 4 day week after probation.

20 days + BH - increasing with length of service.

Annual salary reviews.

Health Insurance.

Life Insurance.

Pension.

Parking.

Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job, your application will be immediately received by Travail Employment Group. If your application is successful, a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days, you have unfortunately not been successful on this occasion.