Clerical officer

Portsmouth Hospitals University NHS Trust; Portsmouth; On-site; GBP 11,000 - 14,000

Job description

Job Summary

Band 2 - £11,334 pro-rata per annum

Part-time - 18 hours per week

We have an exciting opportunity for a Clerical Officer to join our Haematology Oncology Department here at Portsmouth Hospitals University NHS Trust. Excellent communication skills, a flexible approach, ability to meet tight deadlines and interact with a wide variety of patients and staff within the Trust is vital to this position. Working together and being part of a dedicated team is essential as ensuring the patient experience is paramount.

Main Duties of the Job

This post is demanding, challenging, and extremely rewarding and includes working on a rota system rotating between different areas to ensure both a variety of daily tasks for staff and to ensure staff are trained and able to work in all areas of our department.

About Us

Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.

Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.

Date Posted

08 January 2025

Pay Scheme

Agenda for change

Band

Band 2

Salary

£11,335 a year

Contract

Permanent

Working Pattern

Part-time

Reference Number

REF1010B

Job Locations

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY

Job Responsibilities

• Deliver a first-class service within our Haematology Oncology department, demonstrating administration support for Haematology Oncology Day Unit (HODU) including the scheduling team and HODU nursing team with all administration tasks.
• Receive up to 200 patients through the day unit in one day, managing your own workload with the demands in the busy HODU department.
• Exhibit excellent communication skills, a flexible approach, and the ability to meet tight deadlines while interacting with a wide variety of patients and staff within the Trust.
• Work collaboratively as part of a dedicated team, ensuring the patient experience is paramount.
• This post requires working between the hours of 8am to 5pm to ensure daily tasks for the HODU staff are undertaken in a timely manner, ensuring the smooth running of the department.
• This post is 18 hours per week, with occasional Saturday and Bank Holiday work required.

Person Specification

Qualifications (Essential)

• Educated to GCSE / 'O' Level Standard or equivalent including English and Mathematics.

Experience (Desirable)

• Experience of working in a healthcare office environment.

Additional Criteria (Essential)

• Knowledge of Office Procedures.
• Strong customer service skills.
• Ability to achieve high levels of accuracy ensuring deadlines are met.
• Excellent communication, interpersonal, and organisational skills.
• Able to deal/liaise with staff at all levels.
• Able to prioritise and plan workload.
• Confidentiality and discretion.
• Able to work independently and recognise the importance of teamwork.

Additional Criteria (Desirable)

• Knowledge of ARIA Chemotherapy, although training will be provided.
• Access to PAS, EPRO, Minestrone.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer Name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY

Employer's Website

https://www.porthosp.nhs.uk/work-for-us/