Business Process Analyst

SER (Staffing) Ltd; London; On-site; GBP 29,000 - 36,000

Job description

Job Description

Business Process Analyst (BPA)

Salary: £29,000 - £36,000 per annum - 4-day working week, Opportunities for career growth and upskilling, Collaborative and innovative work environment, Comprehensive health insurance and pension scheme + Flexible working arrangements

Location: London

Company Overview: My client is an award-winning software company that optimizes building operations by providing live intelligence on system performance. Their innovative platform enhances efficiency, reduces energy consumption, and improves occupant comfort, driving smarter and more sustainable building management solutions.

Role Overview: As a Business Process Analyst (BPA), you will play a key role in analysing, optimizing, and improving business processes within the platform. Your work will contribute to enhancing system functionality and ensuring alignment with client needs and business goals.

Key Responsibilities:

• Process Analysis and Optimization:
  • Assess current business processes to identify inefficiencies and improvement opportunities.
  • Recommend and implement solutions to enhance the platform's performance.
• Data Collection and Analysis:
  • Gather, interpret, and analyze data from building management systems.
  • Use insights to inform process development and decision-making.
• Stakeholder Collaboration:
  • Engage with internal teams and external clients to understand requirements.
  • Ensure process improvements align with business objectives and user needs.
• Documentation:
  • Develop clear documentation for existing workflows and proposed changes.
  • Support training initiatives through comprehensive process guides.
• Project Support:
  • Assist in implementing process enhancements.
  • Conduct testing, training, and support adoption of new functionalities.

Essential Skills & Qualifications:

• Strong ability to assess data and business processes to identify areas for improvement.
• Excellent verbal and written communication skills to effectively collaborate with stakeholders.
• Familiarity with building management systems and data analytics tools is beneficial.
• Ability to identify process inefficiencies and propose innovative solutions.
• A degree in business management, information systems, engineering, or a related field is preferred.

By joining our client's team, you'll contribute to the transformation of building management through cutting-edge software solutions while enjoying a supportive and forward-thinking work culture.

If you are interested in the role please apply with your CV or contact Damien on.