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Assistant Front Office Manager

Marriott International

Greater London

On-site

GBP 60,000 - 80,000

24 days ago

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An established industry player is seeking a passionate Assistant Front Office Manager to enhance guest experiences and lead a dedicated team. In this dynamic role, you will supervise daily front office operations, ensuring smooth check-ins and check-outs while fostering a positive team culture. With opportunities for growth in a world-class hospitality environment, this position is perfect for those committed to service excellence and guest satisfaction. Join a global community that values diversity and teamwork, and take the next step in your hospitality career with a renowned brand that prioritizes meaningful connections and exceptional service.

2+ years experience in front desk or guest services.
Strong leadership and communication skills are essential.

Supervise front desk operations and ensure guest satisfaction.
Train team members to deliver exceptional service.

Leadership Skills

Problem-Solving Skills

Communication Skills

Multitasking

2-Year Degree in Hospitality/Business

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Job Description

Assistant Front Office Manager
Are you passionate about delivering exceptional guest experiences? We're looking for a dynamic Assistant Front Office Manager to support daily front office operations, ensuring smooth check-ins, check-outs, and overall guest satisfaction.
Why Join Us?

Lead a team in a fast-paced, guest-focused environment
Work closely with the Front Office Manager to drive service excellence
Opportunity to grow and develop in a world-class hospitality setting

What You'll Do

Supervise and support front desk, bell staff, and switchboard operations
Foster a positive and collaborative team culture
Ensure efficient daily operations and high service standards
Handle guest concerns and enhance satisfaction through proactive solutions
Train and guide team members to deliver exceptional service

What We're Looking For

Experience: 2+ years in front desk, guest services, or a related field OR a 2-year degree in hospitality/business with a passion for service
Strong leadership, problem-solving, and communication skills
Ability to multitask and stay composed under pressure
A commitment to guest satisfaction and team success

If you're ready to take the next step in your hospitality career, we'd love to hear from you. Apply today!

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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