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Aftersales Advisor

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd

Maidstone

On-site

GBP 10,000 - 40,000

30+ days ago

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Job summary

An established industry player is seeking an Aftersales Advisor to join their dynamic team in Maidstone. This full-time role offers a competitive salary and the opportunity to work in a fast-paced environment where your skills in parts and service will shine. You will be responsible for preparing repair estimates, managing stock, and providing excellent customer service. If you have a background in main dealer parts or service and are passionate about the automotive industry, this is the perfect opportunity to advance your career in a supportive and collaborative setting.

Qualifications

  • 2+ years of experience in parts or service at a main dealer.
  • Strong communication skills and ability to work in a team.

Responsibilities

  • Prepare repair estimates and manage parts ordering.
  • Upsell repair work and manage tyre and oil stock.

Skills

Excellent communication skills

Teamwork

Main dealer parts or service experience

Tools

Kerridge

Job description

Aftersales Advisor (Parts/Service)
£26-29k Plus OTE
Maidstone
Permanent, Full Time
Working Hours: Monday – Friday 8:00am–6:00pm / 1 in 3 Saturdays 8:00am – 1pm

Duties and Responsibilities include:

  1. Preparing repair estimates from eVHCs
  2. Picking & ordering parts
  3. Upselling repair work
  4. Tyre stock management (Ordering, receipting on, booking out and regular stock checks)
  5. Oil stock management (Ordering, receipting on, booking out and regular stock checks)
  6. Workshop consumable ordering
  7. Progress updates & Preparing
  8. Loading digital service records - Liaising with customers

Your background & skill:

  1. 2 years main dealer parts or service experience
  2. Knowledge of Kerridge
  3. Excellent communication skills
  4. Ability to work well within a team

For further details on this role, please contact Stacey Hunt at ACS Automotive Recruitment Consultancy

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