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Aftersales Advisor - Upminster Hyundai

Allen Motor Group

Greater London

On-site

GBP 28,000 - 35,000

6 days ago
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Job summary

Ein innovatives Unternehmen sucht einen engagierten Aftersales Advisor für die Hyundai-Niederlassung. In dieser spannenden Rolle sind Sie verantwortlich für die Kundenbetreuung, die Aktualisierung von Informationen und die Buchung von Fahrzeugen. Sie werden Teil eines dynamischen Teams, das sich für hervorragenden Kundenservice einsetzt. Das Unternehmen bietet eine attraktive Vergütung, einschließlich eines Grundgehalts und eines leistungsabhängigen Bonus. Darüber hinaus profitieren Sie von umfangreichen Schulungen und Entwicklungsmöglichkeiten. Wenn Sie Ihre Karriere im Automobilbereich starten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

30 Tage Urlaub plus zusätzliche Urlaubstage

Rabatte auf MOT, Dienstleistungen und Teile

Lebensversicherung ohne Kosten

Rabatt auf Fitnessstudio-Mitgliedschaft

Rabattportal für Einzelhändler

£1,000 Empfehlungsprämie

Vollständige Schulung und Unterstützung

Qualifications

  • Keine Erfahrung erforderlich, aber Kundenservice-Hintergrund von Vorteil.
  • Wichtige Fähigkeiten: Organisation, Detailgenauigkeit und Softwarekenntnisse.

Responsibilities

  • Aktualisierung der Kunden über Fahrzeugarbeiten und Buchungen.
  • Erreichen von Leistungszielen durch Upselling von Produkten.

Skills

Kundenservice

Organisationsfähigkeiten

Aufmerksamkeit für Details

Erfahrung mit Computersoftware

Vollständiger UK-Führerschein

Job description

Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Hyundai dealership in Upminster. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have.

As an Aftersales Advisor you’ll have some key tasks and activities within your area of responsibility:

  • Updating customers on their vehicle and any potential work that needs to be done
  • Ensuring all recorded information is accurate and stored correctly
  • Booking vehicles into the workshop
  • Achieving set performance targets by upselling products
  • Ensuring adherence to all GDPR guidelines

This position is offered on a Full-time permanent basis, 46.33 hour working week Monday – Friday & 1 in 3 Saturday’s, up to £28,500 basic salary and an OTE of £35,000 reporting to the Aftersales Manager.

Do I need experience?

No! Whilst we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are:

  • Excellent organisational and administrative skills
  • A full UK driving licence
  • Great attention to detail
  • A background in customer service would be highly advantageous
  • Experience using computer software systems

Why Allen Motor Group?

In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:

  • 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
  • Fantastic discounts on MOT’s, services and parts
  • Life assurance benefit, at no cost to yourself
  • Discounted gym membership
  • Retailer discount portal with discounts from some of the UK’s biggest retailers
  • £1,000 refer a friend scheme
  • Full training and support to develop and progress your career with Allen Motor Group

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.

To be considered for this opportunity please apply now

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