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Aftersales Advisor - Gravesend Ford

Allen Motor Group

Gravesend

On-site

GBP 30,000 - 36,000

18 days ago

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An established industry player is seeking a dedicated Aftersales Advisor to enhance customer experience at their Ford dealership. In this full-time role, you'll engage with customers, providing updates on vehicle servicing and addressing their inquiries. With a supportive environment, the company values candidates from all backgrounds, offering comprehensive training and opportunities for career progression. Enjoy a competitive salary and a range of attractive benefits, including generous holiday allowances and discounts. If you're ready to kickstart your automotive career, this is the perfect opportunity for you!

30 Tage Urlaub plus zusätzliche Urlaubstage

Rabatte auf MOTs, Dienstleistungen und Teile

Lebensversicherung ohne Kosten

Rabattierte Fitnessstudio-Mitgliedschaft

Rabattportal für Einzelhändler

£1,000 Empfehlungsprämie

Vollständige Schulung und Unterstützung

Hervorragende organisatorische und administrative Fähigkeiten sind erforderlich.
Ein vollständiger UK-Führerschein ist notwendig.

Kunden über ihre Fahrzeuge und notwendige Arbeiten informieren.
Fahrzeuge in die Werkstatt buchen und Informationen genau aufzeichnen.

Kundenservice

Organisationsfähigkeiten

Aufmerksamkeit für Details

Erfahrung mit Computersoftware

Vollständiger UK-Führerschein

Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Ford dealership in Gravesend. Using your fantastic customer experience skills, you will keep the customer informed and consult on their vehicle's servicing, answering any questions or queries they may have.

As an Aftersales Advisor you’ll have some key tasks and activities within your area of responsibility:

Updating customers on their vehicle and any potential work that needs to be done
Ensuring all recorded information is accurate and stored correctly
Booking vehicles into the workshop
Achieving set performance targets by upselling products
Ensuring adherence to all GDPR guidelines

This position is offered on a Full-time permanent basis, 46.33 hour working week Monday – Friday & 1 in 4 Saturdays, up to £30,000 basic salary and an OTE of £36,000 reporting to the Aftersales Manager.

Do I need experience?

No! Whilst we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are:

Excellent organisational and administrative skills
A full UK driving licence
Great attention to detail
A background in customer service would be highly advantageous
Experience using computer software systems

Why Allen Motor Group?

In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:

30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
Fantastic discounts on MOT’s, services and parts
Life assurance benefit, at no cost to yourself
Discounted gym membership
Retailer discount portal with discounts from some of the UK’s biggest retailers
£1,000 refer a friend scheme
Full training and support to develop and progress your career with Allen Motor Group

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.

To be considered for this opportunity please apply now.

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