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Account Executive

Igloo

Chipping Warden

On-site

GBP 24,000 - 26,000

30+ days ago

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An established industry player is seeking an Account Executive to manage client accounts and ensure high service levels. This role offers a unique opportunity to work in the automotive sector, focusing on client relationships and administrative tasks. You'll be responsible for monitoring customer KPIs, processing bookings, and handling complaints, all while supporting account managers. With a commitment to ongoing work and a supportive team environment, this position is perfect for someone with strong customer service and administration skills who thrives under pressure. If you're ready to take the next step in your career, this role could be your perfect match.

Weekly Pay

Company Pension

Onsite Parking

Support from Recruitment and Payroll Teams

Experience in automotive or logistics sectors preferred.
Strong administration and customer service skills are essential.

Manage client accounts and ensure service levels are met.
Process bookings and manage customer complaints effectively.
Run daily reports and track fleet movements.

Customer Service Skills

Administration Skills

Ability to Work Under Pressure

Microsoft Office

Account Executive

Location: Chipping Warden, Northamptonshire

Shift Pattern: Monday to Friday, 09:00-17:30 (37.5 hours per week)

Salary: £24,000-£26,000 per annum

Employment Type: Long-term, Ongoing work

Igloo is recruiting an Account Executive on behalf of a leading fleet solutions company. This role focuses on managing client accounts, ensuring service levels are met, and handling key administrative tasks.

The Role:

Build strong relationships with clients and support account managers in performance reviews.
Monitor customer KPIs and escalate service risks.
Process bookings, amendments, and vehicle data in internal systems.
Manage customer complaints, service delays, and escalations.
Run daily reports and track fleet movements.
Liaise with clients on vehicle de-fleeting, deliveries, and collections.
Assist with administrative support, including compliance with service agreements.

The Person:

Previous experience in automotive or logistics sectors preferred.
Strong administration and customer service skills.
Ability to work under pressure and meet deadlines.
Proficiency in Microsoft Office and willingness to learn new internal systems.

What We Offer:

Weekly pay.
Company pension.
Onsite parking.
Support from Igloo's recruitment and payroll teams.
Opportunity to work with a leading company in the automotive sector.

If this sounds like the opportunity for you, apply now with your CV, and a member of our team will be in touch to discuss the next steps.

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