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1887 - Student Support Officer - 36 hours per week, 39 weeks per year to cover term times

Harrow College

Uxbridge

On-site

GBP 23,000 - 26,000

3 days ago

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An established educational institution is seeking a dedicated Student Support Officer to provide essential non-academic support to students. This role involves assessing student needs and offering guidance on various issues, including housing and mental health. You will engage with a diverse student body, ensuring that all learners receive the support they need to thrive. The position offers a dynamic work environment where you can positively impact young people's lives while promoting equality and safeguarding. Join a team committed to fostering a supportive and inclusive atmosphere for all students.

Experience working with young people aged 16+ in a supportive role.
Ability to engage effectively with diverse learners and influence positively.

Assess and provide support to students, referring to external agencies as needed.
Coordinate student activities and events with the Student Council.

Interpersonal Skills

Listening Skills

Teamwork

Initiative

Understanding of Equality and Diversity

Safeguarding Knowledge

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Student Support Officer - 36 hours per week, 39 weeks per year to cover term times

Information and Guidance inc. Student Services (UC)

Location: Uxbridge/Hayes

Salary: £23,765 to £25,872 Actual salary for 36 hours per week, 39 weeks per year

Post Type: Full Time Term Time

Release Date: Monday 31 March 2025

Closing Date: Sunday 13 April 2025

Interview Date: To be confirmed

Reference: 1887

Student Support is a key service area in the College offering non-academic support and advice to students. This could include help with housing, benefits, health and well-being, relationship difficulties and any other problem that affects students’ learning.

In this varied and interesting role, you would assess and offer appropriate support to students, referring to external agencies when necessary, including support for vulnerable students, those with Mental Health issues, Children who are Looked After (CLA) and those identified as ‘at risk’. You would also take a lead role working with the Student Council to co-ordinate student activities and events, working with the Student Executive Committee and Tutor Reps.

You will need to have experience of working with young people aged 16+ in an informal and supportive capacity. You should be able to engage effectively with learners from a wide variety of backgrounds and be able to positively influence young people, demonstrating good listening and interpersonal skills, and be able to work on your own initiative. You should also be a good team player and have a strong understanding and commitment to Equality and Diversity and Safeguarding. You will also be willing and able to work on both Uxbridge and Hayes campuses.

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Equal Opportunities

HRUC is an equal opportunities employer. We encourage applications from all people, irrespective of disability, race, gender, age, sexual orientation, transsexual or gender reassignment, marital or civil partnership, religion/faith or pregnancy and maternity leave.

Disclosure and Barring Service checks

HRUC (Harrow, Richmond & Uxbridge Colleges) is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and we expect all staff to share this commitment. To ensure that we meet our safeguarding commitments we will carry out all necessary pre-employment checks, including undertaking an Enhanced Disclosure and Barring check for all successful candidates.

Where references are taken up by the College, it is our policy not to disclose references to candidates.

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