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About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the workplace

As a Senior Platform Engineer on our Digital Banking team, you are responsible for managing and optimizing our technology platforms, ensuring operational efficiency, and providing end user support. Collaborating with cross-functional teams, you will integrate systems, analyze complex data sets, implement effective solutions, and drive continuous improvements to enhance overall functionality and user experience. This role supports the alignment of technology initiatives with business objectives and delivering outcomes.

This role will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office or Ontario home based office. Vancouver-based candidates may be expected to come into office at least once per week.

A typical day would involve:

• Design, implement, and maintain scalable and secure digital banking platforms, including mobile and web applications.
• Collaborate with cross-functional teams to translate business requirements into technical solutions that enhance member experience.
• Develop, customize, and integrate vendor-based platforms, ensuring seamless functionality and adherence to industry best practices.
• Optimize system performance by analyzing key metrics, troubleshooting issues, and implementing technical upgrades or enhancements.
• Build and maintain APIs and integrations to support seamless connectivity with third-party systems and internal applications.
• Stay informed about emerging technologies and industry trends, applying insights to drive innovation and improve platform capabilities.
• Partner with IT, security, and compliance teams to ensure platforms meet regulatory and cybersecurity standards.
• Provide technical leadership within the team, mentoring junior engineers and advocating for engineering excellence.
• Lead and contribute to the implementation of technical projects, including platform upgrades, new feature rollouts, and custom development initiatives.
• Document technical processes, system designs, and workflows to support ongoing platform management and knowledge sharing.

You have:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
• 5+ years of experience in software engineering, with a focus on digital banking platforms or financial technology.
• Proficiency in mobile and web technologies, APIs, cloud infrastructure, and modern software development frameworks.
• Hands-on experience with vendor-based platforms and third-party system integrations.
• Strong troubleshooting and problem-solving skills with a detail-oriented, proactive approach.
• Knowledge of cybersecurity, compliance requirements, and performance optimization for digital platforms.
• Experience with Agile methodologies, DevOps practices, and CI/CD pipelines.
• Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
• Passion for innovation and a commitment to delivering exceptional digital experiences.

It’s a bonus if you have:

• Experience in the financial services or credit union industry.
• Knowledge of AI, machine learning, or automation technologies as applied to digital platforms.
• Familiarity with regulatory frameworks relevant to digital banking operations.

You are:

• Customer-centric: You define and measure success through the eyes of your internal customers and anticipate, understand and respond to their evolving needs. Demonstrate strong follow through and consistently keep commitments to members and team.
• Results-oriented: You have a demonstrated ability to engage stakeholders in order to elicit requirements, analyze findings, generate appropriate solutions, and build deliverables all while securing team's commitment to these solutions.
• Technology savvy: You have education and/or experience supporting technology development and implementation efforts.
• Analytical: You seek to facilitate data-driven decision making, including “rolling up your sleeves” to clarify requirements, research and ensure quality artifacts are consumable for the team.
• A problem solver: Your skills to diagnose challenges and issues, develop innovative business solutions, and assess risks and opportunities that may affect the business have been put to good use.
• Curious & innovative: You always do your research and analyze it to assess and recommend course of action on industry, political and economic trends, and to identify risks and opportunities that may impact the business unit and or designated area.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for this role is $81,200 to $122,000 annually. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline: Thursday, February 6 at 4:00pm

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

We offer:

• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows.
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits offering three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.