Job Title: Application Analyst – Transportation Mgmt Systems
Job ID: 76889
Location: Mississauga, Ontario – Hybrid
Overview:
We are working with one of Canada’s Top Employers and we are seeking an IT Application Analyst with experience in the Transportation/Logistics/Warehousing space. You will play a key role in supporting and administering our client’s transportation applications. This includes troubleshooting, maintenance, project coordination, and acting as a Subject Matter Expert (SME) for internal initiatives.
What you will be doing:
Application Support
- Log, prioritize, and resolve support issues using a ticketing system.
- Perform root cause analysis and recommend solutions.
- Work with IT teams and vendors to maintain system performance.
- Identify opportunities for process automation and improvement.
Project & Change Management
- Define project scope, requirements, and success criteria.
- Analyze system needs, identify gaps, and suggest improvements.
- Coordinate IT deliverables, manage scope changes, and oversee implementations.
System Expertise & Training
- Act as SME for transportation applications, staying updated on enhancements.
- Translate business needs into technical requirements.
- Configure applications, manage testing, and document processes.
- Train users and mentor junior staff.
Communication & Stakeholder Management
- Build strong relationships with internal teams, leadership, and vendors.
- Tailor communication for technical and non-technical audiences.
- Ensure timely resolution of system issues with vendors and internal teams.
What you must have:
- 5+ years in Application Support, Business Analysis, or related roles.
- Experience with Transportation Management Systems & Supply Chain.
- Strong analytical and communication skills.
- Familiarity with APIs, EDI, and system integrations.
- Proficiency in MS Office (Word, Excel, PowerPoint, Visio, Project).
- Degree in IT, Engineering, Business, or equivalent experience.
Nice to have:
- Lean Six Sigma, logistics, or IT certifications.
- Experience with Wrike, ManageEngine, SQL, BI tools (Power BI).
- Release management, Scrum, or process improvement experience.
Salary/Rate Range: $80,000 – $90,000
Interested? Apply today and help drive innovation in transportation technology!