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Qa Analyst jobs in Italy

Omnichannel QA Analyst - Elevate CX & Brand Trust

Apparel Group

Dubai
On-site
AED 120,000 - 200,000
Today
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Functional - QA Test Analyst (Islamic Banking CRM Program)

Dicetek LLC

Sharjah
On-site
AED 120,000 - 150,000
4 days ago
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Business Systems Test Analyst — QA & UAT Specialist

Emerson

Dubai
On-site
AED 50,000 - 70,000
5 days ago
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Functional - QA Test Analyst (Islamic Banking CRM Program)

Dicetek LLC

Dubai
On-site
AED 80,000 - 120,000
5 days ago
Be an early applicant

Banking QA Analyst - Call Center Quality & Analytics

Abu Dhabi Islamic Bank

United Arab Emirates
On-site
AED 120,000 - 200,000
9 days ago
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Dubai-Based AML/KYC QA Analyst - Onboarding & Renewals

Saxo Bank

United Arab Emirates
On-site
AED 120,000 - 200,000
22 days ago

AML/KYC Onboarding QA Analyst (MENA & APAC)

Saxo Bank

Dubai
On-site
AED 120,000 - 200,000
26 days ago

Banking QA Automation Engineer – Selenium & CI/CD Expert

TAT IT Technolgies

Abu Dhabi
On-site
AED 120,000 - 200,000
Today
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Software Analyst in Sweden

Padam Chand Hiring For Flight to success Immigration

United Arab Emirates
Remote
AED 162,000 - 224,000
4 days ago
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Capital Markets QA Engineer — Automation & API Specialist

Charterhouse Middle East

Abu Dhabi
On-site
AED 120,000 - 200,000
3 days ago
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Global Software Analyst – Visa Sponsorship & High-Pay IT Roles

Padam Chand Hiring For Flight to success Immigration

United Arab Emirates
Remote
AED 162,000 - 224,000
4 days ago
Be an early applicant

QC Specialist

Olsen & Partners Interiors LLC

Dubai
On-site
AED 120,000 - 200,000
5 days ago
Be an early applicant

Senior Financial Crime UAT & QA Consultant (Dubai)

Capitex

United Arab Emirates
On-site
AED 120,000 - 200,000
7 days ago
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Banking Quality Assurance Analyst – Complaints

ADIB - Abu Dhabi Islamic Bank

Abu Dhabi
On-site
AED 120,000 - 200,000
10 days ago

Senior IT Defect Specialist: QA, Root Cause & CI/CD

VAM Systems

Dubai
On-site
AED 220,000 - 294,000
12 days ago

GIS Manager (GIS, CAD & Graphics Specialist)

KBR

Abu Dhabi
On-site
AED 120,000 - 200,000
12 days ago

QA Specialist — Automation & API Testing Expert

Marc Ellis

United Arab Emirates
On-site
AED 100,000 - 130,000
12 days ago

QA Specialist

Marc Ellis

United Arab Emirates
On-site
AED 100,000 - 130,000
12 days ago

Electrical Drafting Team Lead | BIM/CAD Expert

Al Shirawi Group

United Arab Emirates
On-site
AED 120,000 - 200,000
12 days ago

Consultant, AI Software Engineer, FAAS, Dubai

EY Société D'Avocats

Dubai
Hybrid
AED 293,000 - 368,000
14 days ago

Business Analyst with QA & UI/UX Focus

RecruitMe Plus

Dubai
On-site
AED 120,000 - 200,000
18 days ago

GMP QC Analyst – HPLC/GC Lab Expert

Julphar

Ras Al Khaimah
On-site
AED 80,000 - 120,000
19 days ago

GMP QC Analyst – HPLC/GC Methods, Lab Compliance

Julphar

United Arab Emirates
On-site
AED 120,000 - 200,000
20 days ago

Fragrance Lab Analyst: GC-MS & QC Specialist

Identiscents

Sharjah
On-site
AED 70,000 - 90,000
21 days ago

Real Estate QA Specialist — Compliance & Process

Aqary Investement And Development

Abu Dhabi
On-site
AED 120,000 - 200,000
16 days ago

Similar jobs:

Data Analyst jobs
Omnichannel QA Analyst - Elevate CX & Brand Trust
Apparel Group
Dubai
On-site
AED 120,000 - 200,000
Full time
Today
Be an early applicant

Job summary

A leading retail company in Dubai is seeking a Quality Assurance Analyst to ensure high-quality customer experience across all e-commerce support channels. The successful candidate will evaluate customer interactions, drive continuous improvement, and provide insights to enhance performance metrics. Qualifications include a Bachelor’s degree and 2-4 years of experience in QA within e-commerce or retail. The role offers competitive salary and company discounts.

Benefits

Competitive salary
Company employee discounts
Medical & health insurance
Collaborative work environment

Qualifications

  • 2-4 years in e-commerce, retail, or omnichannel contact center QA.
  • Hands-on experience evaluating digital channels (chat, email, social).
  • Strong understanding of retail CX drivers and peak-season operations.

Responsibilities

  • Evaluate customer interactions across various channels.
  • Deliver weekly and monthly QA dashboards highlighting critical errors.
  • Provide actionable feedback to agents and team leaders.
  • Recommend improvements to customer communication templates.

Skills

Customer-obsessed mindset
Strong data analysis skills
Excellent written communication
Attention to detail

Education

Bachelor’s degree or equivalent experience

Tools

CRM software (e.g., Sprinklr, Zendesk)
Excel
Job description
A leading retail company in Dubai is seeking a Quality Assurance Analyst to ensure high-quality customer experience across all e-commerce support channels. The successful candidate will evaluate customer interactions, drive continuous improvement, and provide insights to enhance performance metrics. Qualifications include a Bachelor’s degree and 2-4 years of experience in QA within e-commerce or retail. The role offers competitive salary and company discounts.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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