Qa Analyst jobs in Italy
Omnichannel QA Analyst - Elevate CX & Brand Trust
Apparel Group
Functional - QA Test Analyst (Islamic Banking CRM Program)
Dicetek LLC
Business Systems Test Analyst — QA & UAT Specialist
Emerson
Functional - QA Test Analyst (Islamic Banking CRM Program)
Dicetek LLC
Banking QA Analyst - Call Center Quality & Analytics
Abu Dhabi Islamic Bank
Discover more opportunities than anywhere else. Find more jobs nowDubai-Based AML/KYC QA Analyst - Onboarding & Renewals
Saxo Bank
Banking QA Automation Engineer – Selenium & CI/CD Expert
TAT IT Technolgies
Connect with headhunters to apply for similar jobsSoftware Analyst in Sweden
Padam Chand Hiring For Flight to success Immigration
Capital Markets QA Engineer — Automation & API Specialist
Charterhouse Middle East
Global Software Analyst – Visa Sponsorship & High-Pay IT Roles
Padam Chand Hiring For Flight to success Immigration
QC Specialist
Olsen & Partners Interiors LLC
Senior Financial Crime UAT & QA Consultant (Dubai)
Capitex
Banking Quality Assurance Analyst – Complaints
ADIB - Abu Dhabi Islamic Bank
Senior IT Defect Specialist: QA, Root Cause & CI/CD
VAM Systems
QA Specialist — Automation & API Testing Expert
Marc Ellis
Electrical Drafting Team Lead | BIM/CAD Expert
Al Shirawi Group
Consultant, AI Software Engineer, FAAS, Dubai
EY Société D'Avocats
GMP QC Analyst – HPLC/GC Methods, Lab Compliance
Julphar
Omnichannel QA Analyst - Elevate CX & Brand Trust
Job summary
A leading retail company in Dubai is seeking a Quality Assurance Analyst to ensure high-quality customer experience across all e-commerce support channels. The successful candidate will evaluate customer interactions, drive continuous improvement, and provide insights to enhance performance metrics. Qualifications include a Bachelor’s degree and 2-4 years of experience in QA within e-commerce or retail. The role offers competitive salary and company discounts.
Benefits
Qualifications
- 2-4 years in e-commerce, retail, or omnichannel contact center QA.
- Hands-on experience evaluating digital channels (chat, email, social).
- Strong understanding of retail CX drivers and peak-season operations.
Responsibilities
- Evaluate customer interactions across various channels.
- Deliver weekly and monthly QA dashboards highlighting critical errors.
- Provide actionable feedback to agents and team leaders.
- Recommend improvements to customer communication templates.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.