The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
Customer Service Supervisor - ShopeePay
Operations
Experienced (Team Lead)
KYC Operations Supervisor - ShopeePay
Operations
Experienced (Team Lead)
Operations
Experienced (Team Lead)
Operations
Experienced (Team Lead)
Operations
Experienced (Team Lead)
Area Manager - Last Mile, SPX Express (Penang, Kedah, Perak)
Operations
Experienced (Team Lead)
Hub Manager - Last Mile, SPX Express (Negeri Sembilan, Melaka, Johor)
Operations
Experienced (Team Lead)
Cards Operations Lead - Digital Bank (SeaMoney)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.