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PC Associate Float Pool/Scheduler
Piedmont Healthcare
Atlanta (GA)
Remote
USD 60,000 - 80,000
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Job summary
An established industry player is seeking a dedicated Patient Connection Associate to join their dynamic team. This role involves front-line support for the Patient Connection Center, where you will be responsible for pre-registering patients and scheduling physician visits. You will play a crucial role in coordinating patient services and ensuring a smooth experience for individuals seeking care. If you have a passion for customer service and a knack for organization, this opportunity is perfect for you. Join a team that values your contributions and offers a chance to make a real impact in the healthcare community.
Qualifications
- 2+ years of customer service experience required.
- Proficiency in scheduling or preregistering patients is essential.
Responsibilities
- Serve as front-line support for the Patient Connection Center.
- Pre-register and schedule physician visits and hospital services.
Skills
Customer Service
Scheduling
Patient Registration
Education
High School Diploma or Equivalent
Job description
Description:
RESPONSIBLE FOR:
Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate Float Pool is responsible for pre-registering and scheduling physician visits and moderately complex hospital services, as well as coordinating multiple resources for patient services. The PCA Float Pool will be required to be available in order to be scheduled any weekday to staff various service lines in order to provide coverage for paid time off, leave of absence and unanticipated staffing gaps.
REMOTE/CALL CENTER
MINIMUM EDUCATION REQUIRED:
High school diploma or equivalent required.
MINIMUM EXPERIENCE REQUIRED:
Two (2) years of related customer service experience.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
ADDITIONAL QUALIFICATIONS:
At least one (1) year of experience demonstrating proficiency in scheduling OR preregistering patients.
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