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PC Associate IV/Scheduler

Piedmont Healthcare

Atlanta (GA)

Remote

USD 60,000 - 80,000

3 days ago
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Job summary

An established industry player is seeking a dedicated Patient Connection Associate IV to provide exceptional front-line support within their Patient Connection Center. This role involves scheduling complex procedures and coordinating resources to enhance patient services. With a focus on customer service and patient coordination, the ideal candidate will bring a wealth of experience in healthcare settings. Join a team that values compassion and efficiency, and be part of a healthcare system committed to delivering outstanding patient care. If you're passionate about making a difference in patients' lives, this opportunity is perfect for you.

Qualifications

  • 3 years of customer-facing healthcare experience required.
  • Proficiency in scheduling and preregistering patients.

Responsibilities

  • Serve as front-line support for the Patient Connection Center.
  • Schedule complex and specialized procedures for patient services.

Skills

Customer Service

Scheduling Procedures

Patient Coordination

Education

High School Diploma or GED

Job description

Description:

RESPONSIBLE FOR:
Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate IV is responsible for scheduling complex and specialized procedures (i.e. Campaigns, Surgeries, IR) and coordinating multiple resources for patient services.

REMOTE/CALL CENTER

Shift: 9:00am - 5:30pm

Qualifications:

MINIMUM EDUCATION REQUIRED:
High school diploma or GED

MINIMUM EXPERIENCE REQUIRED:
3 (Three) years of related customer-facing healthcare experience with at least two years scheduling complex and specialized procedures is required.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None

ADDITIONAL QUALIFICATIONS:
Two (2) years of experience demonstrating proficiency in scheduling and preregistering patients within basic services.

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