Videogames Customer Service Representative (Only Written Support)(For Pool)

Videogames Customer Service Representative (ONLY WRITTEN SUPPORT) (For pool)

MXN 200,000 - 400,000

Due to COVID-19, we are currently offering TEMPORARY remote positions and you must be available to come to work in our office when the project requires it.

Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.

- This post is meant to create a pool of candidates for future positions within the company -

POSITION SUMMARY:

Player Support communicates with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails, and tickets).

Responsibilities:

• Strong written and verbal communication skills in English.
• Ability to multi-task.
• Ability to easily adapt in a constantly evolving environment.
• Ability to actively listen to instructions and execute tasks communicated.
• High School Diploma preferred but not required.

Compensation and Benefits:

• Salary: $12,500 gross (before taxes).
• Law Benefits.
• 2 days off.

After 3 months:

• Medical expenses insurance.
• Saving funds.
• Grocery tickets ($1,200).

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and acknowledge that your data will be managed in accordance with our privacy policy (https://www.keywordsstudios.com/privacy-policy).