Technology Architect

Job Description

Senior resource who should be technically strong with CCNP / CCNA certified. He / She should be able to handle multiple tracks with at least 8 to 15 years of experience in Networking domain specially.

LAN

1. Familiar handling of network protocols up to layer 4 of the OSI model as well as with network tools, eg. Wireshark.
2. Knowledge of network authentication methods in LAN as well as real-time communication (voice / video) to networks.
3. Knowledge of RSA Authentication Manager, RADIUS and TACACS.
4. Hands-on experience with IP subnetting.
5. Experience with Telnet/SSH Clients, Raritan or Terminal Server Remote Access, ServiceNow, COS, VoIP and MPLS technologies.
6. Experience in designing network infrastructure for new sites and site extensions.
7. Experience in Cisco network software (COS/IOS), inventory/maintenance tracking.
8. Proven experience managing a large and complex network.
9. Proven experience with network capacity planning, network security principles, and general network management best practices.
10. Monitors and implements LAN performance standards.
11. Able to conduct research into networking issues and products as required.
12. Proven analytical and problem-solving abilities.
13. Able to effectively prioritize tasks in a high-pressure environment.
14. Strong customer service orientation.

WAN

1. Designs and implements wide area networks including network servers, hubs, routers, workstations, and other peripheral devices.
2. Installs and configures wide area network servers for email, Internet, and Proxy services.
3. Installs and configures all necessary telecommunication devices.
4. Operates and maintains wide area networks, tracks significant problems, monitors performance, and performs upgrades to hardware and software as required.
5. Installs or modifies existing installations of networked computer hardware, software, and other components.
6. Participates in long- and short-range technology planning.
7. Trains technical staff at the system and building level to follow proper operating procedures necessary to maintain the integrity of the network.
8. Maintains documentation regarding network configurations, operating procedures, and service records relating to network hardware and software.
9. Assists in developing training for building level faculty and staff in the proper operation of the wide and local area networks.
10. Attends classes, seminars, conferences and reviews professional literature to enhance knowledge of trends and developments related to wide and local area network systems.
11. Performs other related work as required.
12. Strong customer service orientation.

WIFI

1. Manage CISCO WLC 9800, Meraki Wireless Controllers and Aironet controllers.
2. Devise, plan, deploy, and improve wireless networks from the beginning to implementation by collaborating with vendors, managers, and network engineers.
3. Understand client requirements to be able to cater to their appropriate needs.
4. Experience in Wireless Controller configuration and AP (Access Point) troubleshooting & Wireless Site Design.
5. Handhold other in-house engineers to train them on wireless technologies, besides guiding other non-technical people.
6. Use tools to evaluate to test and tweak wireless products, such as routers, switches, hubs, bridges, virtual private networks (VPNs), and network amplifiers, among others.
7. Design and validate the performance, quality, and reliability of the RF link.
8. Design and implement WLANs and other wireless networks.
9. Write manuals and document current network procedures.
10. Have extensive knowledge of routing protocols (OSPF, EIGRP, and BGP).
11. Make use of enterprise monitoring tools (SolarWinds and Splunk).
12. Optimize network performance by supervising performance, addressing network problems and breakdowns, and partnering with network engineers to optimize the network.
13. Develop and implement policies and classify and oversee access to protect network systems.
14. Make sure that all equipment, including servers and the other network products, are well-connected.
15. Devise and support radio frequencies (RF) link performance, reliability, and quality.
16. Enable data and system protection by developing and maintaining mechanisms for backing up and retrieval.
17. Collaborate with different teams to ensure the optimized performance of VoIP and other wireless telecommunication devices.
18. Work with security team to evaluate threats, troubleshoot issues, and comply with appropriate security configuration standards of their organizations.
19. Design and deploy changes to the configurations of clients as per the applicable change management process.
20. Proactively handle all network security solutions.
21. Make use of testing and diagnostic tools to assess and modify equipment.

This position requires hybrid work mode and needs your presence in the office for at least 60% of the workdays every week.

EEO/About Us

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Country
Mexico

State / Region / Province
Mexico

Work Location
Mexico City

Interest Group
Infy Mexico

Domain
Networking

Skillset
Domain|Network|Data networking WLAN Protocols & Standards, Technology|Network-LAN-Switches|Cisco-LAN-Switches

Company
Infosys Mexico

Role Designation
846BTECHAR Technology Architect