Techno-functional Analyst (SaaS ERP Finance)«English 80%» «Senior» « Remote»

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United States

MXN 400,000 - 600,000

Be among the first applicants.

5 days ago

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

529766301

Job Views:

5

Posted:

14.02.2025

Expiry Date:

31.03.2025

Job Description:

Experience Required in:

Position Overview:
Position is for a Techno-functional Support Professional, preferably with implementation background in Oracle Cloud Financial Applications.

Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, and resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by the customer.

Education & Experience:
BE, BTech, MCA, CA or equivalent preferred. Other qualifications with adequate experience may be considered.
5+ years relevant working experience.

Must have good understanding of the following Oracle Cloud Financials version 12+ capabilities:

• Strong Financials business processes knowledge and concepts.
• Implementation/Support experience on Cloud Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA. Candidate must have hands-on experience minimum in any of the following 5 modules - Cloud Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA.
• Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud Financials.
• Technically Strong with Expert Skills in SQL, PLSQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration and Personalization.
• Strong problem-solving skills.
• Strong Customer interactions and service orientation to understand customer’s critical situations and provide appropriate responses.
• Strong operations management and innovation orientation to continually improve processes, methods, tools, and utilities.
• Strong team player to leverage each other’s strengths and collaborate with peers within/across the teams.
• Strong learning orientation to stay abreast of emerging business models/processes, applications product solutions, and technology features.
• High flexibility to remain agile in a fast-changing business and organizational environment.
• Create and maintain appropriate documentation for architecture, design, technical, implementation, support, and test activities.