Technical Program Manager II - Music Growth, Amazon Music Growth & CCMP

About Amazon Music:

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

Love music? Want to build consumer-facing products that touch the lives of millions of people? Combine your passions and come reinvent music listening with us! We’re working hard, having fun, and making history here at Amazon Music.

The Growth team is a critical driver for Amazon Music’s rise in the digital streaming space. Our team focuses on building and improving products and features that reveal the best of Amazon Music to customers globally. We are fast and nimble, scaling after we have proved merit. We experiment with hypotheses through A/B tests and build personalized features that provide a more streamlined experience for Amazon customers. We develop products throughout the customer lifecycle including customer acquisition, onboarding, engagement, and retention. We believe in creating empowered and diverse teams where everyone can contribute to our product vision and roadmap.

As a Technical Program Manager at Amazon Music, you will have the opportunity to work closely with product, design, software development, and platform teams to implement strategy and execution. You will collaborate with the product teams to deliver the best solutions with efficient use of resources and technologies. You will make strong business cases for project prioritization and investment. You will also assess risks, anticipate bottlenecks, make trade-offs, balance the business needs versus technical constraints, and inspire risk-taking behavior to maximize business benefit. If you enjoy solving problems in a dynamic environment and influencing business and technical leaders with your creative solutions, we want to talk to you!

Key Responsibilities:

• Delivering highly calibrated technical writing and documentation to a wide audience.
• Managing complex growth experiments and inter/intra Music product programs from start to finish.
• Independently leading cross-functional projects with disparate stakeholders, effectively balancing priorities and making smart trade-offs.
• Delivering strategy and business review communications at the executive level and guiding discussion around them.
• Evaluating potential risks and how to address them; be able to deliver high priority projects.
• Prioritizing mitigation efforts using risk management concepts.

A day in the life:

This high visibility role will require L8+ communication and influencing while working with stakeholders across multiple organizations. You will regularly deep dive issues to determine the root cause and partner with stakeholders for resolution, including the right stakeholders as needed. This role has regular interaction with various business units across Amazon Music and requires strong interpersonal and communication skills. You will manage end-to-end projects, often managing multiple projects/programs at once, while demonstrating high judgement, clear communication, creative approaches, the ability to think big, and a consistent track record of delivering results.

Minimum Requirements:

• 3+ years of technical product or program management experience.
• 2+ years of software development experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules.
• Experience building and evaluating system-level technical design.
• Experience developing and executing/delivering product and technical roadmaps.