Sr Program Manager, Amazon Marketplace

The Marketplace or “Selling on Amazon” business exists in many countries and is a significant percentage of the total Amazon unit sales and growing. Each year, tens of thousands of businesses join the marketplace adding millions of new products. Our vision is to offer customers Earth’s largest selection. We are all striving to improve Seller experience and enable LATAM Sellers to be successful selling through Amazon.com.

Processes are either existing or to be built. We are seeking an experienced Program Manager to join the Market Place team to build solutions to help Sellers scale their business on Amazon. The role will develop and drive programs that will have a direct impact on the Sellers' and customers' experience. The Program Manager will own program plans, optimizing stakeholder communication, and coordinating critical operational process and compliance impacts to our organization. This role will also have responsibility for aligning the programs and roadmaps, and collaborating with business and development teams across the company to manage the end to end delivery.

Key job responsibilities

1. Identify, prioritize and execute on new opportunities to further accelerate growth of Market Place as well as drive process improvements in LATAM Selling.
2. Develop in-depth understanding of processes, tools, data, and teams involved in selling at Amazon (domestically and internationally). Identify gaps (or overlaps) and opportunities, and initiate high-impact projects based on analyses.
3. Work autonomously on new or ambiguous initiatives and understand how to create scalable solutions in a rapidly evolving and changing landscape, while working backwards to understand customer's needs.
4. Demonstrate a high level of ownership to drive multiple time sensitive action items simultaneously through multiple business groups.
5. Connect with key stakeholders regularly to review ops / business metrics and setup processes & mechanisms to ensure goals are met.
6. Develop new programs/solutions and create roadmaps, lead multiple high profile meetings to align project requirements and collaborate seamlessly with stakeholders, business groups, product managers, operations associates and tech leads.

Minimum Requirements

1. Master in Business Administration
2. +5 YoE in Program Management, Sales, Supply Chain, Procurement, Product Management, Consultancy, or related.
3. English proficiency: Advanced (written and spoken)
4. Excel proficiency: Intermediate / Advanced (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
5. 6+ years of driving process improvements experience

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