Sr IT CRM Analyst

Join a team recognized for leadership, innovation and diversity

Execute Honeywell IT strategies to facilitate effective deployment of new business systems to improve Honeywell business results. You will be the liaison between the business and IT solutions to define customer requirements for deployment of new business applications. You will support process redesign and provide training to users to facilitate rapid adoption to applications. Your technical and project management skills will be key to ensuring delivery of highly effective solutions that improve IT user experience.

Key Responsibilities

• Business requirements analysis
• Document requirements
• Provide inputs for business case
• Identify/resolve process gaps
• Document new processes
• Support user adoption plans
• Process and deployment reviews
• Assist with test strategy
• Support Super Users
• Assist leaders to manage change

WE VALUE

• 4+ years of experience on the CRM or CPQ platforms or similar sales enablement platforms.
• Familiarity with CPQ process integrations with Salesforce/CRM, SAP ERP or similar platforms
• Familiarity in using Data Analysis tools and techniques for data mapping, transformation and integration.
• Proficiency in requirement management tools like Jira, Confluence.
• Proficient in using various business intelligence tools for creating reports and dashboards.
• Experience on projects in large enterprise IT environments.
• Good interpersonal and communication skills to be able to clearly articulate solutions to business problems.