Sr Employee Relations Specialist

Company Description

Descripción de la empresa

En Intuitive, estamos unidos detrás de nuestra misión: creemos que la atención mínimamente invasiva es la atención que mejora la vida. Mediante la inventiva y la tecnología inteligente, ampliamos el potencial de los médicos para curar sin limitaciones.

Como pioneros y líderes del mercado en cirugía robótica, nos esforzamos por fomentar un equipo inclusivo y diverso, comprometido con marcar la diferencia. Durante más de 25 años, hemos trabajado con hospitales y equipos de atención de todo el mundo para ayudar a resolver algunos de los desafíos más difíciles de la atención médica y avanzar en lo que es posible.

Intuitive se ha construido gracias a los esfuerzos de grandes personas de diversos orígenes. Creemos que las grandes ideas pueden provenir de cualquier lugar: nos esforzamos por fomentar una cultura inclusiva basada en la diversidad de pensamientos y en el respeto mutuo. Lideramos con inclusión y capacitamos a los miembros de nuestro equipo para que trabajen de la mejor manera y manifiesten su auténtica personalidad.

Las personas apasionadas que quieren marcar la diferencia impulsan nuestra cultura: los miembros de nuestro equipo se basan en la integridad, tienen una sólida capacidad para aprender, la energía para hacer las cosas, y aportan experiencias diversas del mundo real para ayudarnos a pensar de nuevas maneras. Invertimos activamente en los miembros de nuestro equipo para apoyar su crecimiento a largo plazo y así poder continuar avanzando en nuestra misión y alcanzar su máximo potencial.

Únase a un equipo comprometido a dar grandes pasos hacia delante para una comunidad global de profesionales de atención médica y sus pacientes. Juntos, avancemos en el mundo de la atención mínimamente invasiva.

Job Description

Primary Function of Position:

The Employee Relations Specialist primary responsibility is to manage labor and industrial employee relations, monitoring compliance with the Official Mexican Norms as well as General Conditions of Work, Federal Labor Law and other relative Regulations. This position is responsible for developing, interpreting, and recommending program goals and objectives, as well as policies, procedures and courses of action to keep a positive work environment.

Roles & Responsibilities:

• Foster and promote ER based on Intuitive' Culture and Values at all levels.
• Serve as a trusted ER advisor and partnering with our business leaders, HRBP's and functional corporate organizations under a matrix management.
• Serve as a primary point of contact for all ER related matters in Intuitive Mexicali site.
• Manage the relations with our Law firms (Local and Corp) to respond and resolve legal employee claims, disagreements, misunderstandings or conduct business investigations.
• Support our efforts to align our ER strategy from Corp to our business priorities and delivers solutions in Mexicali.
• Collaborate with people leaders and HRBP's to implement corrective and disciplinary actions, performance counseling, policy violation and PIP's to employees with behaviors or performance issues and recommend appropriate documentation.
• Directly investigate (or consult or partner on investigations, as appropriate) ER issues, including escalated complaints, employee direct or hotline calls, work environment incidents as unfair business practices, hostile work environment claims, discrimination, harassment, racism, etc., using Intuitive methodology and processes.
• Prepares summary investigative reports recommending appropriate remedial action.
• Serve as facilitator and apply interventions to resolve conflicts between employees due to disagreements, conflicts, or misunderstandings.
• Provide coaching and mentoring to people leaders to improve ER management processes, conflict resolutions, performance management programs, disciplinary and corrective actions and policy interpretation.
• Response to government agency inspections, charges or notifications.
• Create and facilitate formal and informal training related to employee relations matters including performance counseling, employment law, equal opportunity and compliance initiatives.
• Collaborate with HRBP's on developing and reviewing performance management processes for involuntary separations, or transfers requiring strategic risk management solutions, and discipline methods where applicable, while applying Intuitive Culture and values.
• Ensures that there is alignment between people management strategies and the existing Intuitive values, policies and compliance requirements, updating each as required.
• Collaborates with people leaders to analyze and identify work environment risks to improve employee experience.
• Proactively identify and analyze data to identify ER trends and patterns that will assist leadership with creating and maintaining a unique and compelling employee-focused culture, to maximize employee retention and minimize legal exposure.
• Manage current and future Human Resources Policies that respond and best meet the organization's people management and strategy needs.
• Identify ER gaps in leadership capabilities across departments within the business and develops action plans accordingly.
• Act as legal representative for lawsuits, administrative acts, clarifications and collections before dependencies such as STPS, IMSS, INFONAVIT, FONACOT, MIGRACION, SEMARNAT and other concerned.
• Conduct investigations related to faults to the Code of Conduct and Ethics of the Organization, presenting the results and action plans to corporate legal department.
• Maintains a clear and detailed knowledge of the industry trends, best practices, and labor legislation, by building a strong relationship with Industrial and Human Resources Associations as well as local Universities.
• Partner effectively with other cross-functional teams such as Inclusion & Diversity and Legal & Employee Relations.

Qualifications

Skills, Experience, Education, & Training:

• Bachelor's degree in Laws, Business, Psychology or related field required.
• Master's degree in Human Resources, Business Administration, Labor Law, Organizational Development or related field is a plus.
• 10+ years HR experience of which 5+ years direct experience focusing on handling ER issues of all levels of complexity.
• Experience in a medical field company is a plus.
• Must have working knowledge of HR best practices, compliance, employment law and regulations.
• Strong initiative and solid judgment abilities/skills; must display a balanced, objective approach and sound judgment when recommending a course of action or handling an investigation.
• Demonstrated strong knowledge of relevant labor laws Mexican Federal Norms and practices.
• Ability to influence and partner with different levels of the organization to achieve results, including senior stakeholders.
• Demonstrated ability to coach managers to use company best practices for maximum effectiveness.
• Excellent presentation skills.
• Ability to listen and provide an independent point of view on people and issues while having the courage and sensitivity to deliver tough messages to leaders and employees professionally and compassionately. Effective influencing and communication skills when recommending and implementing solutions with business partners.
• Must have ability to work independently and collaboratively; prioritize and complete tasks while working under a deadline in a fast-paced environment.
• Excellent verbal and written communication skills with a disciplined approach to case management and administration.
• Full bilingual (Spanish and English).
• Strong working knowledge of MS Office (Word, Excel, Power Point).

Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.

Shift: Day
Travel: None