Sr. Account Executive - Public Sector, Professional Services

Sr. Account Executive - Public Sector, Professional Services

The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe’s customer-facing relationship owner, you’ll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOWs. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.

Your experience in selling services within the technology/consulting sector will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies, and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

As an experienced services sales professional, you will be responsible for:

1. Leading business development efforts by engaging customers and driving high-value engagements
2. Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
3. Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensuring successful project delivery
4. Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
5. Advocating for customers while balancing AWS business objectives

BASIC QUALIFICATIONS

• 5+ years of experience in technology sales or account management
• Experience with sales targets, business development, and driving customer satisfaction
• Experience with cloud technologies and IT strategies
• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
• Ability to communicate fluently in English and Spanish, in technical and business settings (verbal and written).

PREFERRED QUALIFICATIONS

• Excellent communication, presentation, and negotiation skills
• Ability to build and maintain C-level client relationships
• Financial acumen with the ability to analyze and report on key performance metrics
• Technical proficiency to understand and articulate AWS services and solutions
• Strategic thinking and problem-solving skills
• Excellent storytelling and active listening abilities

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.