Spanish Bilingual Virtual Assistant

Position Title: Spanish Bilingual Virtual Assistant

Reports To: Partner, Partner Advisor

Primary Relationships: Partner Team

Date: November 2024

Schedule: 10:00 PM - 7:00 AM PHT

Summary:

This role will report to the National Admin Support Manager and be responsible for supporting all functions of the National Admin Support team. They will partner with market teams to ensure we operate with excellence, efficiency, compliance, and high customer service. Successful people will exhibit a sincere customer service orientation to build working relationships with clients, associates, and market teams. They will exemplify and champion Company's mission, vision, and values of putting People First and providing quality service to all associates and clients.

Responsibilities:

• Support functions of National Admin Support team

• Check & process client contracts for compliance with internal process & policies

• Check Salesforce opportunities for compliance with internal process & policies

• Support execution of weekly payroll activities

• Support administration of Accounts Receivable

Qualifications:

• Bachelors degree holder

• Bilingual fluency in English and Spanish is required

• 2-4 years of experience in a similar role or industry

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) and capable of learning new software quickly

• Access to reliable computer equipment and high-speed internet both at the office and at home

• Highly organized with the ability to handle multiple projects simultaneously

• Strong attention to detail with excellent verbal and written communication skills

• Effective time management skills with the ability to meet deadlines

• Strong team player with a collaborative mindset

• Ability to adapt to changing priorities and learn new procedures quickly

• Willingness to work beyond normal scheduled hours when necessary and respond to call-backs during emergency conditions