Service Lines/Domain/Foundation: Uniops Business Operations – Commercial Experience
Reports to: Commercial Experience Market Director Latin America
Scope: Latin America
Location: Mexico
Language: English and Spanish (fluent) • Effective communications both written and oral in English and Spanish.
TERMS & CONDITIONS: Tultitlán - Mexico, Hybrid
WHO ARE WE?
Business Operations is a global organization focused on simplifying and digitizing Unilever’s operations for unlocking growth and creating value by making our processes and systems simpler, integrated, and easier to work with.
Within UniOps, the Commercial Experience [ComEx] team has always been a pioneering organization providing financial and Supplier operations across Unilever.
Supplier Operations oversees the entire procurement lifecycle. This includes onboarding and managing master data for 54,000 suppliers, handling contracts and payments for €38 billion in procurement spend, and processing travel expense statements for 40,000 employees. The team also manages tail spend sourcing for MBS and Capex/MRO, the forecasting process, and the execution of the Responsible Partner Policy. Having achieved peer world-class benchmarks, Supplier Operations is now focused on an ambitious agenda of simplifying, digitizing, and automating processes to achieve digital-native costs and operational KPIs. Additionally, the team is exploring opportunities to build advanced analytics capabilities, leveraging data to provide insights that enable procurement to add even greater value.
PURPOSE OF THE ROLE
The Source to Pay (S2P) Service Delivery Manager plays a key role in driving Supplier operations agenda in the market. The role will ensure delivery of the payments operations in some of the LATAM countries in the geography along with ensuring process governance and driving compliance to controls. The role holder will play a key role in escalation management and will be responsible for delivery of Supplier operations KPI’s.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
STAKEHOLDERS
Internal:
External:
EXPERIENCES & QUALIFICATIONS
SKILLS
COMPETENCIES
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.