Software Development Manager, Amazon Devices Reverse Logistics

Software Development Manager, Amazon Devices Reverse Logistics

Amazon Devices Supply chain Technologies org develops and supports systems and processes that make planning, manufacturing, launching and supporting our devices as efficient and frictionless as possible. We own and build platforms to support everything from Supply Planning, Materials Management, Product Lifecycle Management to Reverse supply chain, among others. Come join the team that helps Amazon invent and innovate the Amazon Devices Supply chain and work with the best and the brightest in the industry!

We are looking for a talented Software Development Manager to lead Amazon Device Reverse Logistics systems (ADRL). The ADRL team designs, builds and maintains software systems that manage the Reverse Supply Chain for Amazon Devices. Its north star is to provide a best-in-class returns and replacement experience for Amazon Customers (end customers, retailer partners who sell amazon devices and operators in the fulfillment center) to empower a frictionless return/repair experience.

Key job responsibilities

The Software Development Manager will lead a team of software engineers in building innovative solutions for Amazon. You will be responsible for leading a team of engineers in the design, development, test, and deployment of our software and services.

The successful candidate will have an established background in developing complex systems, a strong technical background, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment. In this role, you will work closely with senior leaders, product teams, customers, software engineers, and scientists across Amazon to drive large cross-org innovations, influence customer experience, and define technical strategy.

A day in the life

As a software development manager, your responsibilities include:

1. Define, design, and deliver software applications
2. Mentor and develop your team of engineers
3. Manage the day-to-day activities of the engineering team within an Agile/Scrum environment
4. Collaborate with multiple business stakeholders, engineering, and design teams to coordinate, prioritize, and deliver to an ambitious roadmap

BASIC QUALIFICATIONS

- 7+ years of engineering experience
- 3+ years of engineering team management experience
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability, and scaling) of new and existing systems
- Bachelor's degree
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

PREFERRED QUALIFICATIONS

- 10+ years of experience developing software
- 5+ years of experience managing people
- Experience building complex software systems that have been successfully delivered to customers
- Experience taking complex projects from initial concept through final launch
- Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests and recommend alternative technical and business approaches
- Excellent verbal and written communication skills
- Experience working with supply chain and/or manufacturing operations systems
- Ability to handle multiple competing priorities in a fast-paced environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.