ServiceNow Developer (Remote / Flexible)

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United States

ServiceNow Developer (Remote / Flexible)

MXN 400,000 - 600,000

Apply locations Mexico time type Full time posted on Posted 7 Days Ago job requisition id REQ-2024-8545

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. Our continued success depends on hiring amazing people guided by shared values who exceed customer expectations!

Position Overview:

The ServiceNow Developer will be an integral part of our team, responsible for the technical development and maintenance of ServiceNow instances. Reporting to the lead developer, this role will collaborate with the ServiceNow Team (Developers and BA/Admins) to design and implement solutions that align with business objectives. The ideal candidate will deliver automated, secure, and scalable NOW services, while effectively communicating and collaborating with team members and stakeholders.

Responsibilities:

• Maintain and extend a stable production, development, and test infrastructure.
• Create workflows based on business requirements and best practices.
• Design, develop, test, and implement moderate to complex NOW solutions.
• Support security standards and architecture to comply with GDPR, HIPAA, and SecOps requirements.
• Perform integrations between ServiceNow and other internal and external systems.
• Manage all NOW objects, including Tables, Business rules, Scripting, UI Actions, UI Policies, Script Includes, UI pages, UI macros, etc.
• Develop, improve, and support portals used by internal and external users.
• Efficiently research and resolve technical issues and escalated NOW incidents.
• Collaborate with other ServiceNow development team members to propose solutions based on business needs and strategies.
• Support complex reports and dashboards.
• Proficiency in NOW Modules: ITSM, ITOM, HRSD, Source to Pay, GRC, ACC Discovery, CSDM CMDB Architecture, AWS/Azure Discovery including Cloud Management, NOW Virtual Agent, ServiceNow Mobile, Flow Designer, Software Asset Management, Hardware Asset Management, Integration Hub, Automation and Orchestration, API and 3rd Party Integrations, MID Server management, Automated Testing Framework.
• Working knowledge of Atlassian products (JIRA, Confluence), Salesforce, and event management tools (Data Dog/Splunk/etc.).
• Attention to detail and strong problem-solving abilities.

Education / Training:

• ServiceNow Certification(s) are a plus.
• Agile scrum.
• AWS/Cloud Management experience is a strong plus.
• ITIL Certification is a strong plus.
• Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience.

Professional Experience:

• Minimum 7+ years of IT experience.
• 5+ years supporting, developing, and implementing ServiceNow.

Required Qualifications:

• Proven experience in ServiceNow development and administration.
• Strong understanding of ServiceNow modules and capabilities.
• Experience with ServiceNow integrations, Integration Hub, and APIs.
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Knowledge of ITIL processes and best practices.

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired).