Senior Technical Consultant, Enterprise Cloud Services, Monterrey

Senior Technical Consultant, Enterprise Cloud Services, Monterrey

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you'll do

In your role as Technical Consultant, you will be responsible for supporting the Enterprise Cloud Services customer for SAP innovative products. You will assess and solve issues in new or existing customers, and work with high attention to detail, reliability, and efficiency. You will collaborate closely with your team members to ensure success. In your day-to-day you will:

1. Lead the Service delivery based on the defined KPIs.
2. Provide pre-sales support.
3. Build complex SAP Landscapes by providing technical expertise and support on all platforms and for the latest hardware technologies.
4. Plan, set up, implement, and operate SAP technologies achieving ambitious SLA requirements.
5. Create proper documentation, define technical operational concepts, and guidelines for the implemented SAP landscapes and roll out this information to the Local and Global Team.
6. Standardize complex activities and convert them into standards.
7. Work closely with Architecture teams to define and validate new offerings.
8. Install products as per ECS standard.
9. Migrate to ECS DC, Azure, AWS, or GCP.
10. Facilitate cross-platform moves of customer landscapes.
11. Collaborate closely with developers and architects from the technology platform and all lines of businesses to arrive at feasible and adaptable solutions.
12. Work as part of the Scrum Team.

What you bring

Are you analytical, self-motivated, and enjoy problem-solving? Are you skilled in time management and task prioritization? Do you enjoy continuous learning and working efficiently in a fast-paced environment? If this sounds like you, do you also bring:

• Strong communication skills both written and spoken in English.
• Knowledge of ITIL and Project management.
• Minimum 1 year of experience in Service management and Project Management.
• Profound knowledge with 7+ years of working experience as Technical SAP Net Weaver Consultant (ABAP and Java basis administration).
• Experience in installation of the New Innovation SAP products on HANA, ASE database, and Linux and Windows operating systems.
• Working knowledge of non-ABAP SAP products like XSA, IDM, BOBJ, open text, etc.
• Up to 2 years of experience in Installation, Upgrade, and Migration activities on ABAP and NON-ABAP SAP products.
• Working experience/Knowledge on Hyperscalers like Azure, AWS, GCP will be an added advantage.
• Migration and support project experience involving large enterprises.

Meet your team

Together with your team, you will work in the SAP Enterprise Cloud Services with the Technical Operation Unit (TECH-OP), which is the IT-infrastructure provider to the SAP Cloud Customers and is responsible for running SAP’s ECS External customer landscape as a world-class service provider for SAP products.

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. We are a purpose-driven and future-focused company with a highly collaborative team ethic and commitment to personal development.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 405658 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: