Senior Study Support Assistant

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

What you will be doing:

• IPD/ICON based SSA:
  • To independently assist the Study Start Up team in ensuring the most effective and efficient study start up by providing administrative and tracking support.
  
  • To independently assist the Study Start Up team with study maintenance activities by providing administrative and tracking support.
  
  • To assist the Study Start Up team in the completion of all required tasks to meet departmental and project goals.
  
  • To co-ordinate metrics collection and other Study Start Up activities, as assigned.
  
  ISS SSA when working at study sites:
  • At study sites works with site team to support studies, administratively, to be initiated, conducted and/or completed in accordance with study and site specifications, processes, and good clinical practice.

You are:

• Research or Health Care related academic or work experience preferable, minimum of 3 years of administrative experience.
• Good written and verbal communication skills.
• Good written and spoken English and language required for country assignments.
• Computer literacy: e.g. Microsoft Word, Excel, PowerPoint, Outlook. Knowledge of clinical research and ability to assist with complex tasks.
• Advanced skills in IT systems, platforms, creations of spreadsheets, tables and other applicable tools, as needed.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work-life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements.
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance.
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organization. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

Reasonable Accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.