Senior SAP Analyst, Sales Distribution Commercial (Remote / Flexible)

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Title: Senior SAP Analyst, Sales Distribution Commercial

Department: IT

Manager/Supervisor: Lead SAP Analyst, Sales Distribution Commercial

FLSA Status: Exempt

SOP Group: IT

Position Overview

The Senior SAP Analyst, Sales Distribution Commercial is a critical member of the IT Corporate and Commercial Systems Team and reports to the Lead SAP Analyst, Sales Distribution Commercial. Working in a dynamic, collaborative team environment, the successful candidate will support the SAP S/4 HANA ERP for Insulet’s Sales and Distribution functions through business processes definition, analysis of business problems, analytics, proposal/design/configuration/implementation of technical solutions, and continued development of the partnership with Insulet’s Sales and Distribution organization. The Senior Analyst will focus on projects, processes, and support related to Sales and Distribution within SAP S/4 HANA globally. The ideal candidate will have a demonstrated ability to comprehend business process and context, while also having technical skills to design and configure appropriate technical solutions.

Responsibilities

• Perform complex business and systems analysis work; conduct requirements gathering/analysis via information gathering sessions with business users and technical staff. Develop supporting process flows.
• Conduct analysis of existing business processes; recommend process improvements.
• Responsible for providing data expertise and consulting related to operational reporting and analytics.
• Develop training materials and conduct training sessions with business users to improve adoption and efficient use of all systems related to the sales and distribution job functions.
• Manage workflows in SAP S/4 HANA as they pertain to business process.
• Assist in the evaluation of third party tools for feasibility and impact to the business.
• Support integrations between SAP S/4 HANA and external systems.
• Create and maintain business requirement documentation which can include use cases, process flows, and system interface diagrams.
• Create design documentation based on business requirements.
• Communicate effectively with business users on the status of enhancements and projects.
• Develop comprehensive test plans with users, coordinate test activities and/or help execute test components.
• Perform other duties as required.

Key Decision Rights

• Recommend industry best practices for new processes.

Required Leadership/Interpersonal Skills & Behavior

• Ability to work in a collaborative team environment with business users and other IT analysts.
• Maintains positive relationships with key internal business customers, Information Technology and SAP functional and technical teams.
• Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable insight into finance and business operations are required to gain business confidence.

Skills/Competencies

• Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously.
• Ability to work in a deadline focused, dynamic environment, and consistently produce deliverables within agreed upon timelines.
• Ability to analyze problems and develop solutions.
• Excellent communication, influencing and negotiating skills are critical.
• Fluent in English.
• Ability to analyze business processes, design process improvements, and train business users on the new processes.
• Excellent writing skills. Must have the ability to express strategy, technical knowledge, and processes in easily understood presentations.
• Positive, results driven, rational, logical, team player.
• Ability to rapidly learn and take advantage of new concepts, business models, and technologies.
• Ability to work independently & on multiple projects against deadlines.
• Experience in the healthcare, pharma or medical device industry a plus.

Education And Experience

• Bachelor’s Degree and/or equivalent combination of education or relevant related experience preferred.
• At least 5 years of experience working with SAP in a BA / Functional role working on large projects or programs related to Sales and Distribution preferred.
• Experience with S/4 HANA.
• Hands on SAP Order to Cash Configuration.
• At least 3 years of experience preferred.
• Experience working in a highly regulated environment as well as International experience is strongly desired.
• Ideal candidate will have knowledge of least the following systems and/or processes:
• GTS
• SAP Finance integration with Order to Cash Module
• 3PL Integrations for Supply Chain Distribution
• SAP integration with external systems eg. Sales Force.
• EDI/IDOCs processing.
• Proven ability to provide business analysis and system development/configuration deliverables related to process improvement.
• Experience supporting or working with Sales and Distribution organizations, preferably in the pharmaceutical, medical device, or any other regulatory controlled industry.
• SAP S/4 HANA certifications preferred.
• Proven knowledge of the software and systems development life cycle.
• Knowledge of Data Warehousing and Reporting.
• Experience in Agile methodology.

Physical Requirements

• Less than 15% Travel.
• NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired).