Senior Principal Consultant

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Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements.

3-4 years consulting experience preferred.

Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.

Required Qualifications:

• Proven experience with defining requirements for complex customizations and integrations.
• 3 to 5 years of consulting experience, with sustained C-suite interactions.
• ERP or CRM knowledge (Netsuite, Oracle Fusion, HCM, Salesforce, SAP, Microsoft Dynamics 365)
• Graduate of Business Administration, Accounting, Engineering
• Strong Communication Skills
• Experience in job activities that involve direct interaction or contact with a client or customer.
• Finance and/or Accounting professional and/or academic background a plus
• NetSuite ERP Consultant or other relevant product certifications a plus

Responsibilities include:

• Participate in the identification and documentation of customer’s NetSuite value.
• Drive a high degree of satisfaction and reference ability.
• Understand customer business processes.
• Understand the company operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking.
• Proactively propose solutions to customers based on the knowledge of the account and business.
• Work alongside other team members with high functional and technical skills.
• Performs moderately complex problem-solving with assistance and guidance in understanding and applying company policies and processes.
• Participate in driving the approach to remediate gaps, and consensus with the Customer.

Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service that provides functional and technical ERP sustainment to drive continuous NetSuite improvement and value. Our team primarily fulfills the critical initial months of the service backstopped by our industry-leading SuiteReview methodology. With well over one thousand Customers already under management and the accelerated enrollment of new Customers, we are adding significant headcount in Guadalajara to meet demand. If you have a passion for helping Customers unlock the potential of their NetSuite investment and in joining a dynamic, fast-paced and highly strategic team, we would like to hear from you!

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer