Senior Oracle DBA

Oracle Senior Oracle DBA in JALISCO, Mexico

Job Description

We are looking for a skilled Senior Oracle DBA to join our team. The ideal candidate must have strong incident escalation management skills. In this role, you will interact with customers to understand their needs, provide training, and ensure exceptional service. Strong problem-solving skills and a commitment to customer satisfaction are essential. As the main point of contact, you will build strong customer relationships, coordinate with different Support teams, and assist internal Oracle employees in handling complex customer situations and escalations.

Requirements:

1. 5+ years of experience as an Oracle DBA.
2. Strong knowledge of Linux, AIX, and other operating systems.
3. Experience with at least one Oracle high availability technology such as Data Guard, Real Application Clusters, ASM, or GG.
4. Experience with RMAN, Multitenant, OEM, and Datapump.
5. Proficiency in migrations, upgrades, and patching.
6. Experience with Oracle Cloud and Exadata is a plus.
7. Strong troubleshooting skills with a passion for research and Root Cause Analysis (RCA).
8. Proactive mindset – Ability to take initiative and work independently without waiting for instructions.
9. Strong documentation skills – Enjoys documenting processes and best practices for knowledge sharing.
10. Self-learning capability and Passion for continuous learning.
11. Excellent verbal and written communication skills (Minimum B2, preferred C1). Must be able to communicate effectively with global customers, handle escalations, and manage difficult conversations professionally.
12. Availability to work afternoon shifts and cover some weekends per month as part of a rotating schedule.

What We Offer:

Integration into a highly skilled and collaborative team, working on critical database support and incident management. Opportunities for certification and specialization in Oracle technologies, with support for professional development. Participation in high-impact projects, gaining hands-on experience with cutting-edge database solutions and other Oracle Systems. A dynamic work environment that encourages continuous learning and professional growth. Exposure to cloud and on-premises enterprise architectures, working with top-tier customers. Involvement in automation and performance optimization projects. Access to a knowledge-sharing culture, mentorship programs, and training sessions.

Remote position.

If you are a proactive professional who enjoys solving complex issues and working in a dynamic environment, we encourage you to apply!

Responsibilities

As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.