Senior Experience Designer

Method is a global design and engineering consultancy founded in 1999. We believe that innovation should be meaningful, beautiful and human. We craft practical, powerful digital experiences that improve lives and transform businesses. Our teams [based in Mexico City, New York, Charlotte, Atlanta, London, Bengaluru, and remote] work with a wide range of organizations in many industries, including Healthcare, Financial Services, Retail, Automotive, Aviation, and Professional Services. This is a Mexico City based role.

Method is part of GlobalLogic, a digital product engineering company. GlobalLogic integrates experience design and complex engineering to help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. GlobalLogic is a Hitachi Group Company.

As Senior Experience Designer, you will collaborate with multidisciplinary individuals and support the project lead on experience strategy and experience design projects. You will support opportunity framing with clients, structure and run research programs, workshops, and concept explorations and prototype the future of our client’s products and services.

Travel for team and client meetings is required, typically up to 15%.

Responsibilities:

• Define and design digital product and service solutions with different disciplines in a highly collaborative environment.
• Contribute to planning, conducting, and interpreting primary and secondary research to inform the user interaction and visual direction of a product. Research methods include user and business stakeholder interviews, usability evaluations, concept validation, and usability testing.
• Contribute to planning collaborative workshops and work sessions with internal and external teams, and lead sections as appropriate.
• Contribute to the creation of experience artifacts including archetypes, customer journeys, service blueprints, ecosystems, design artifacts, prototypes etc.
• Take ownership of your area of expertise to elevate the project vision and carry it forward.
• Impact Method through common missions that better serve our projects, our people and the world at large.
• Practice responsible design (accessible and inclusive).
• Foster a culture of curiosity across design, product and technology that manifests in how projects are framed and executed.

Qualifications:

• Fluent in English with excellent verbal/written communication and presentation skills. Ability to successfully articulate design concepts and intent to your team and your client.
• A portfolio in English that reflects a solid foundation in understanding the complexity and intricacies of business problems and the design process. It should follow a case study narrative articulating participation and personal role throughout each project.
• Demonstrated success in defining, creating, and launching digital products and services.
• A unique point of view. You are trusted to question approaches, processes, and strategy to better serve your team.

Why Method?

We look for individuals who are smart, kind and brave. Curious people with a natural ability to think on their feet, learn fast, and develop points-of-view for a constantly changing world find Method an exciting place to work. Our employees are excited to collaborate with dispersed and diverse teams that bring together the best in thinking and making. We champion the ability to listen, and believe that critique and dissonance lead to better outcomes. We believe everyone has the capacity to lead and look for proactive individuals who can take and give direction, lead by example, enjoy the making as much as they do the thinking, especially at senior and leadership levels.

We believe in work/life balance. Seriously. We offer a ton of competitive perks, including:

• Continuing education opportunities.
• Paid time off and work-from-home policies.
• Complementary private medical and dental coverage.
• Life insurance.
• Health and wellness programs.
• Parental leave.
• Additional benefits including: IMSS, Aguinaldo, food vouchers.

Next Steps

If Method sounds like the place for you, please submit an application. Also, let us know if you have a presence online with a portfolio, GitHub, Dribbble or other platform.